Member Benefits
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The Training Fund is a non-profit, labor-management partnership between your union and your employer.
We are here to guide and support your educational and career advancement while meeting your employer’s workforce needs. All Training Fund benefits are free to eligible members:
- Tuition assistance for healthcare-related degrees and certificate programs
- Career and education counseling to help you reach your goals
- Academic support and workshops, and tutoring to help support your education
- Funding for professional development, continuing education classes, professional memberships, RN specialty certification, recertification exams, as well as conference travel and attendance for Professional and Technical members

Talk with a Training Fund rep at an upcoming virtual info session to learn more about the benefits available to you.
Plan of Benefits
Introduction
SEIU Healthcare 1199NW (“1199NW”) and partner healthcare industry Contributing Employers (Virginia Mason Franciscan Health, St. Anne Hospital, St. Clare Hospital, St. Joseph Medical Center; UW Medical Center Northwest Campus; Valley Medical Center; Kaiser Foundation Health Plan of Washington; MultiCare Good Samaritan Hospital; MultiCare Auburn Medical Center; MultiCare Valley Hospital; MultiCare Deaconess Hospital; MultiCare Yakima Memorial Hospital; PeaceHealth St. Joseph Medical Center; Kadlec Regional Medical Center; Swedish Medical Center; Swedish Edmonds; Providence St. Peter Hospital; Providence at Home with Compassus- Snohomish; SOUND Behavioral Health; and Neighborcare Health) have agreed, through the collective bargaining process, to form the SEIU Healthcare 1199NW Multi-Employer Training and Education Fund (“Fund”).
The Fund provides a range of educational and training benefits for eligible participants. Educational benefits offered through the Fund are in addition to any which are expressly covered by your contract and/or benefits that may be offered by your Contributing Employer.
This Plan document is designed to give you information you need about the programs the Fund offers and about your rights and responsibilities under the Plan. Benefits described in this Plan or otherwise made available by the Fund are not accrued or vested benefits. That means benefits are not promised to continue in their current form or amount into the future and the Board of Trustees,
in its sole discretion, may amend, change and/or discontinue benefits at any time. You must meet all Plan eligibility requirements in order to receive benefits, and the Plan terms that are in effect at the time costs are incurred will determine the benefits that are available to you. Participants who fail to attend or complete requirements of benefits for which the Training Fund has paid any associated costs pursuant to the benefit shall reimburse the Training Fund for all benefits and costs incurred. If the participant uses the benefit for any other reasons besides its intended use for the employee, benefits may be put on hold till associated costs are reimbursed to the Training
Fund.
As new programs and educational opportunities are developed, the information will be made available on the Fund’s website. It is important that you read the Plan document so that you know:
How to use the services the Fund has to offer;
• The programs for which you are eligible to enroll; and
• The policies and procedures that need to be followed so that you can successfully complete your selected program.
The following Plan provisions describe the Fund benefits that are generally available to participants of SEIU Healthcare 1199NW and any other participating unions. The benefits available to eligible participants of the public through grant funded programs are set out separately in the documents for those respective grants.
If you have any questions or concerns about your benefits or coverage under this Plan, contact the
Fund Office at:
425.255.0315
15 South Grady Way Suite 321, Renton, Washington 98057
Article 1: Eligibility Requirements
1.01 | General Eligibility Requirements
A. Employees (other than those described in 1.01B below) in the following bargaining unit classifications covered by the Collective Bargaining Agreement between SEIU Healthcare 1199NW and Contributing Employers are eligible to participate in the Fund, subject tomeeting all required conditions herein:
1. Service/Maintenance
2. Technical
3. LPN
4. RN
5. Professional
6. Non-Professional
B. Ineligible employees: Since Contributing Employers only make contributions on permanent full and parttime employees, per diem employees, independent contractors, and agency staff are not eligible to participate in the Fund for any benefits.
C. To be eligible for Fund benefits you must:
1) Have completed your probationary period.
2) Have worked for a Contributing Employer for the period required by the Trustees
for the specific program for which you are applying (see Article 3).
3) Meet the other eligibility requirements as set forth in this document, and specific
requirements for each certificate/degree-granting program.
4) In the event of a layoff or termination (other than a termination for cause), a
participant is allowed to complete the class for the term.
1.02 | Academic Eligibility Requirements
Eligibility to participate in a particular program or course is limited to employees who meet the minimum academic and other requirements of the program or course. Additionally, any benefits related to school attendance (such as tuition reimbursement), are limited to Fund approved schools.
1.03 | Advance Approval Eligibility Requirement
Notwithstanding any other provision of this Article, program applicants who enroll in a course or school without receiving formal approval from the Fund in advance of enrollment are not eligible for benefits. The Fund will not provide benefits or assume responsibility for such program applicants.
1.04 | Eligibility Priority Selection
Where the number of eligible employees who have applied for a program or course and who meet the requirements for that program exceeds the number of available training slots, selection shall be made by non-discriminatory criteria established by the Trustees.
Priority criteria may be established for both “new” and “active” participants. A “new” applicant is one who has never before participated in a Fund program; or has not participated in two consecutive academic terms and is seeking to participate; or has completed a Fund program, thereby becoming inactive, and is seeking to participate in a new program. An “active” participant is one currently enrolled in any Fund program or who has been enrolled within the last two academic terms but has not yet
completed the Fund program in which they were enrolled
1.05 | Eligibility for Grant-Funded Programs
The Fund develops and seeks grant funding on an ongoing basis. For an employee to be eligible to participate in these grant-funded programs, the employee must be employed by an institution that is a participant in the grant and must meet the specific criteria required by the grant.
1.06 | Non-Discrimination
It is Fund’s policy that no one shall be treated differently, separately or have any action taken on the basis of race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, or because they are an individual with a disability or a person 40 years or older where a person is otherwise qualified or could be with reasonable accommodation. The Fund does not tolerate discrimination or harassment, including sexual harassment, of any type. If a participant feels that they have experienced or witnessed any form of discrimination or harassment, including sexual harassment, they should immediately contact the Director of Program Operations at with the complaint.
Article 2: Application & Other Procedures
All employees must comply with the application procedures and any other requirements established by the Trustees or the Executive Director, in order to be eligible for participation in any of the programs of the Fund.
2.01 | Completion of Forms
To consider a training, course or program for approval, you must complete the Fund’s application form and provide supporting documentation within the established deadlines.
2.02 | Additional Requirements
Depending on the program you apply for, you may need to satisfy additional requirements to be eligible for Fund benefits. Your navigator will be able to work with you to determine what is needed. These additional requirements may include some or all of the following:
A. Proof of counseling meeting with career/academic navigator
B. Verified copies of transcripts and records
C. Verified copies of licenses and certificates
D. Satisfactory completion of assessments and standardized achievement tests
E. Satisfactory completion of preparatory training
F. Satisfactory completion of necessary remediation
G. Formal acceptance by the institution giving the program or course for which the application
is being made
H. Proof of participation in study groups or tutoring
I.Grades per term (submitted to the Fund’s navigators if you are using tuition assistance
benefits)
J.Proof of participation in focus groups, evaluations and other information gathering activities
that enable the Fund to identify new programs and areas of services that need enhancement
K. Other documentation or requirements deemed necessary by the Executive Director.
2.03 | Code of Conduct
Participants shall conduct themselves in a professional and ethical manner at all times. Conduct that interferes with Fund operations, discredits the Fund, or is offensive to Fund employees or fellow participants will not be tolerated. The following conduct may result in the temporary suspension or permanent termination of Fund benefits:
1) The reporting to class or Fund-funded event under the influence of alcoholic beverages,
marijuana and/or illegal drugs and narcotics, or the use, sale, dispensing, or possession
of alcoholic beverages, marijuana and/or illegal drugs and narcotics at the Fund offices
or Fund facilities.
2) The use of threatening, vulgar or abusive language.
3) The possession of firearms or other weapons at training offices, training facilities or job
sites.
4) Insubordination or the refusal to follow a Navigator’s reasonable instructions concerning a Fund-related matter.
5) Physical fighting with or assault on a Fund employee or participant.
6) Theft, destruction, defacement, or misuse of Fund property or of another participant’s property.
7) Loaning any Fund property without the written permission.
8) Falsifying or altering any Fund record or report.
9) Threatening or intimidating Fund employees or participants.
10) Failure to wear assigned safety equipment or failure to abide by safety rules or inappropriate personal appearance.
11) Engaging in any form of sexual harassment.
12) Inappropriate or unauthorized use of social media, including but not limited to emails, Facebook, Twitter and Snapchat.
Article 3: Benefits
3.01 | Benefits Under the Fund
Fund benefits include the following:
A. Assessment, Education Navigation and Career Counseling
B. Education Support Services
C. Tuition assistance for programs of study or college programs, etc., for individuals and cohort groups
D. Professional development and Continuing Education Units (CEU’s)
E. Professional/Technical unit conference travel and attendance
F. RN specialty certification fee
G. Apprenticeship
Specific eligibility and benefit criteria for each benefit are set out below.
3.02 | Assessment, Education Navigation and Career Counseling
Length of Service Condition: You must have completed your probationary period to use this benefit.
This benefit consists of a navigator assigned to work with you to provide academic, career and benefit advice, which is a critical component of the successful educational experience. The navigators advise you as to the programs and benefits offered by the Fund, monitor progress, and discuss obstacles that may be hindering your success as well as benefits that may be available in the
community relating to your education and career goals.
Assessment, education navigation and career counseling benefits are designed to help you select education and career goals that best match your skills, needs and personal circumstances. They also give you a realistic assessment of the job market. Through assessment, educational navigation and counseling sessions, navigators guide you into an appropriate program, and help you find ways to
overcome obstacles that might prevent you from achieving your goals. The navigator may suggest you take one or more skills assessments before you are placed in a program. The assessments measure ability in areas such as reading, writing, math, critical thinking and specific job skills. These assessments will help the navigator determine what the next steps should be toward academic,
education and career goals. The Fund may also have job application review and interview coaching benefits available upon request.
3.03 | Education Support Services
Length of Service Condition: You must have completed your probationary period to use this benefit.
The Fund provides various education support services to help you improve your knowledge and skills for work, going to school, or applying to programs. Educational support services may vary based upon financial resources and participant needs. The education support services may include the following:
A. College Success Preparation:
-
- College placement exam preparation
- Allied Health programs/Nursing school entrance exams, such as TEAS, HESI, PAX, etc.
- Subject matter support and preparation, on an as-needed basis.
- Study and test-taking skills
- Math and Science
B. Academic Support Materials:
For example, course books, test preparation books, andmpractices tests.
Contact the Fund to determine if the academic resource is an approved resource.
C. Career Exploration:
The Fund provides information and resources related to healthcare career pathwayselection.
D. Study, Test Taking and Student Success Workshops
E. English Language Learner (ELL) and Adult Basic Education (ABE):
The Fund provides career-based ELL and Basic Digital Literacy.
F. Computer Skills Support:
The Fund provides guidance, support and training with computer skills to prepare you to use computers in your work and for online learning opportunities.
G. Tutoring Services:
Tutors are available through the Fund to help you succeed in Science, Math, English and other college classes. Tutors may also provide assistance with ELL, ABE, exam and/or other course preparation, career skills support, and GED preparation. Tutoring services may be
provided through different modalities such as online resources, in-person tutoring, etc.
3.04 | Tuition Assistance
The Fund tuition assistance benefits to help cover the cost of attending school programs for career advancement and new careers in healthcare.
A. To be eligible for tuition assistance applicants must meet the following requirements:
- Applicants must have at least one year of continuous service with a Contributing Employer. (The length of service requirement for Health Care Apprenticeship Consortium participants is referenced in 3.07).
- Applicants must have no written corrective action on file currently and for the previous one-year period.
- Enrolled students must provide proof of satisfactory academic progress with grades as set by the specific school/college program.
B. Benefit levels:
-
- The amount of tuition assistance per calendar year shall be determined by the Board of Trustees in its sole discretion, and may be modified by the Board on an annual basis. In the case of funding or budgetary considerations, the Board in its sole discretion may reduce the annual amount of Tuition Assistance for any one or more bargaining unit classifications at any time.
- Benefit based on FTE status:
i. Employees with a .75 or above FTE shall receive 100% of the tuition assistance
benefit level per calendar year.
ii. Employees with .50 – .74 FTE shall receive 75% of the tuition assistance benefit
level per calendar year.
iii. Employees with a .49 or below FTE shall receive 50% of the tuition assistance
benefit level per calendar year. - The navigator will determine, in coordination and consultation with the applicant, the appropriate course load based on criteria such as previous educational history and FTE status.
- The Executive Director, in the Director’s sole discretion, may, after a review, modify the pro rated percentage of tuition assistance benefit based on a participant’s FTE status to the extent a participant’s navigator has confirmed in writing that the participant’s current FTE status directly results from a course or training that restricts the ability to
work additional hours. - The tuition assistance amount will correspond with the year in which the class or course being paid for actually begins as opposed to the year in which registration or payment for the class or course may occur or the related program of study may begin.
C. Tuition assistance shall be provided for in-demand healthcare career positions available at participating contributing employers. These positions will be determined and prioritized from time to time by the Board of Trustees, in its sole discretion, within the following degree and program classifications including but not limited to:
-
- Service/Maintenance, LPN, & Non-Professional:
- a) Skills training certificate programs (i.e. CNA, Lab Assistant, MA, Surgical Tech, etc.)
b) Associates degree and bachelor’s degree and master’s degree in occupations within healthcare.
c) Pre-requisite courses in occupations within healthcare.
d) Adult Basic Education (ABE), college readiness and preparatory classes.
- a) Skills training certificate programs (i.e. CNA, Lab Assistant, MA, Surgical Tech, etc.)
- Professional/Technical
- a) Associates degree, bachelor’s degree, and certificate programs in occupations within healthcare
b) Pre-requisite courses in occupations within healthcare
c) Master’s degree and or PhD as required to practice
- a) Associates degree, bachelor’s degree, and certificate programs in occupations within healthcare
- RN
- a) BSN completion
b) MSN (primarily to address educating nurse faculty)
c) Advanced Practice (ARNP’s)
- a) BSN completion
- Service/Maintenance, LPN, & Non-Professional:
D. Tuition assistance covers the following:
-
- Tuition fee
- School fees (lab fees, entrance fees, etc.), standard tests (TEAS, GRE, etc.), including entrance, placement or learning disability assessments required or recommended by the educational institution.
- Learning disability assessment benefits will not exceed $1,000 per calendar year and must be approved at the discretion of the Executive Director.
- Required, recommended or optional course textbooks/software/ supplies (i.e. stethoscope, graphing calculator) noted by the course requirements
- To the extent the Fund’s tuition assistance results in taxable income to an employee, the term “tuition assistance” includes the Fund’s payment of the employee’s share of any Federal Insurance Contributions Act (“FICA”) taxes owed on such income. Any Fund payment of employee’s share of FICA taxes will be included in determining the applicable maximum amount of tuition assistance provided for in Section 3.04(B) of this Article.
- Foreign Transcript Evaluations.
- Other items as determined by the Fund.
E.Tuition assistance does not cover certain items, including but not limited to the following:
-
- Cost of certification or license
- School parking fees, late registration fees, finance charges, etc.
- Tuition and/or fees to repeat a course previously funded by the Training Fund.
- Computers, cameras, etc.
- Scrubs, clothing, shoes, etc.
- Background checks, immunizations, etc.
- Backpacks, notebooks, etc.
For an extensive list of additional items covered and/or not covered, please consult with your
navigator - Participants in the tuition assistance program who fail to complete their approved college level class(es) with full school/college credit, withdraw or drop out of a class shall reimburse the Fund for all tuition benefits and costs related to this. The Fund’s Executive Director, in the Director’s sole discretion, may waive all or a portion of the reimbursement requirement if the participant is granted an academic hardship withdrawal from the educational institution for the class(es) for which tuition benefits were received.
- If the participant fails to reimburse the Fund they will be ineligible for Fund benefits, except for college readiness and case management services, for two years from the beginning date of the class in which academic requirements were not met or that the participant withdrew from or dropped, or until reimbursement in full, whichever is earlier.
F.Service commitment following tuition assistance:
Participants in the tuition assistance program who are in degree or program classifications are required to fulfill a service commitment by remaining employed by their current primary Contributing Employer for a period of time. The service commitment applies to all defined degrees or programs, including degrees such as Biology or ADN, regardless whether such degrees or programs may be considered a prerequisite to a further degree. The service commitment requirement does not apply to prerequisite classes or prerequisite degrees that consist of a compilation of prerequisite courses. The Fund reserves the discretionary authority to determine
whether a degree or program is subject to the service commitment or is within the prerequisite exception. The extent of service commitment depends on the amount of benefits received and the availability of an appropriate job, as provided below. A separate service commitment applies to each degree or program completed by a participant for whom tuition assistance benefits were received:
- Participants who receive up to $5,250 of tuition assistance to complete their programs are expected to remain employed by their current primary Contributing Employer for one (1) year following program/course completion.
- Participants who receive more than $5,250 and up to $10,500 of tuition assistance to complete their programs are expected to remain employed by their current primary Contributing Employer for two (2) years following program/course completion.
- Participants who receive over $10,500 of tuition assistance to complete their programs are expected to remain employed by their current primary Contributing Employer for three (3) years following program/course completion.
- Unless the exception for pre-requisite classes or pre-requisite degrees consisting of a compilation of pre-requisite courses noted above applies. Participants in the tuition assistance program are required to sign a Service Commitment Agreement (“Service
Agreement”). This agreement obligates the participant to reimburse the Fund for all tuition benefits and costs incurred by the Fund if they do not meet their service commitments. Failure to reimburse the Fund shall result in ineligibility for future Fund benefits unless and until reimbursement is made. - In the event that there is no job opening at a participant’s current primary Contributing Employer with (i) an FTE equal to their current position and (ii) in a position commensurate with the level of training that participant received through tuition assistance at the time participant completes the training or degree program, participant will be released from the Service Agreement if the following conditions are also met: there is no job available consistent with (i) and (ii) above after a 90-day job search at the participant’s current primary Contributing Employer, followed by a 30-day job search at all other Contributing Employers and the affiliated employer network of the current primary Contributing Employer.
- The participant will not be required to take a job opening that is more than 25 miles from the participant’s residence except to the extent the participant’s job with the current primary Contributing Employer is more than 25 miles from the participant’s residence and the job opening is at the same facility as the participant’s current job.
- In the event of a layoff or termination (other than a termination for cause), participant shall not be required to reimburse the Fund for expenses incurred, and shall be released from the Service Agreement to the extent there is no other commensurate job opening at the affiliated employer network of the participant’s current primary Contributing Employer at that time.
- The participant shall not be required to take a position at a lower FTE or higher FTE than the position s/he currently holds in order to fulfill the service commitment. However, the participant may choose to take a lower or higher FTE position to fulfill the service commitment if that is acceptable to their current primary Contributing Employer. The Board of Trustees may delegate authority to a subcommittee which in its sole discretion may, after a review, modify applicable service commitments.
3.05 | Professional Development and Continuing Education Unit Benefits
Length of Service Condition: Employees in the Service/Maintenance, LPN, Non-Professional, Professional/Technical, and RN bargaining units who have passed probation are eligible for Professional Development and CEU benefits as outlined below:
A. Employees are eligible for up to $500 total for Professional Development and/or CEUbenefits per calendar year, based on their FTE status.
-
- Employees with a .75 or above FTE shall receive 100% of the benefit level per calendar year.
- Employees with .50 – .74 FTE shall receive 75% of the benefit level per calendar year.
- Employees with a .49 or below FTE shall receive 50% of the benefit level per calendar year.
B. Items covered:
-
- Courses and registration for courses that carry CEU credits as well as required books, audio tapes or videos related to a CEU course taken, related to current or future jobndevelopment.
- Certification exams or courses/review materials that prepare participants for those exams applicable to Professional/Technical bargaining unit and Service/Maintenance, LPN, & Non-Professional bargaining unit participants, including certification and recertification fees (for example, initial certification exam fees and/or recertification fees whether or not they are exam fees).
- Membership in professional organizations that provide CEUs as a benefit of membership.
- State and Federal licenses required for employment.
C. No Professional Development or CEU benefits will be provided for:
-
- Annual permits such as food handlers permits
- Study aids that do not award CEU (such as flashcards and vocabulary software)
- Health Care Assistant Certification (Washington State Department of Health)
3.06 | Professional/Technical Unit Conference Travel and Attendance Benefits
Length of Service Condition: Employees in the Professional/Technical bargaining units who have passed probation are eligible for Conference Travel and Attendance benefits as outlined below:
A) Professional/Technical employees are eligible for up to $1,500 total for a Conference Travel and Attendance Benefit per calendar year, based on their FTE status, provided that such conferences and travel are only within the U.S. and Canada:
-
- Employees with a .75 or above FTE shall receive 100% of the benefit level per calendar year.
- Employees with .50 – .74 FTE shall receive 75% of the benefit level per calendar year.
- Employees with .49 or below FTE shall receive 50% of the benefit level per calendar year.
B) Benefit Guidelines:
-
- The conference must be for the position or modality in which the employee is currently working.
- The conference must award CEUs relevant to the employee’s current position.
- Only one conference benefit award per employee per year will be approved.
C) What is covered:
-
- Eligible costs covered by the benefit include conference registration fees; reasonable coach class airfare or other reasonable transportation costs (such as mileage) directly to and from the conference location; reasonable economy hotel room, air
bnb, or equivalent rates for the day(s) of the conference and depending on travel distance and agenda times, one day prior to the commencement of the conference. Reasonable costs of in-state travel qualify unless it is local travel as excluded below. Whether any costs are reasonable is in the sole discretion of the Training Fund, but employees are expected to make cost-effective decisions if options are available regarding necessary travel and hotel rates. - Ineligible costs not covered by the benefit include travel costs incurred at the conference or program location (for example, taxi from airport to hotel), hotel costs incurred on the final conference day, local travel to or within the location, cost of all
meals, food and drink, any other incidentals, and costs of a companion or anyone travelling with the employee. In addition, the benefit does not cover any travel upgrades, change fees or optional or supplemental travel fees (such as checked
baggage). - Employees who fail to attend conferences for which the Training Fund has paid any associated costs pursuant to this benefit shall reimburse the Training Fund for all benefits and costs received. Hardship circumstances may be appealed to the
Executive Director, who in the Director’s sole discretion, may waive all or a portion of the reimbursement requirement. If the employee fails to reimburse the Training Fund, absent a waiver by a hardship appeal to the Executive Director, they will be
ineligible for Fund benefits for two years.
- Eligible costs covered by the benefit include conference registration fees; reasonable coach class airfare or other reasonable transportation costs (such as mileage) directly to and from the conference location; reasonable economy hotel room, air
D) Application Process:
-
- Applications must be submitted prior to conference attendance to qualify. Conferences already attended prior to the application will not be considered.
- It is recommended that applications be submitted throughout the year for an upcoming conference. Benefit awards will be announced each quarter.
- Awarded benefits will be disbursed by reimbursement only.
E) Proof of Completion:
Following completion of the conference, employees will be required to submit proof of completion of the conference, which may include a copy of any proof of attendance or certificate issued by the conference.
3.07 | Apprenticeship
Length of Service Condition: Access to Fund benefits begins once the apprentice has been employed and accepted into the apprenticeship program.
A. Subject to the condition set forth in section 3.01.G, the Fund provides tuition benefits to members participating in the Healthcare Apprenticeship Consortium apprenticeship program as per 3.04 once the apprentice has been employed and accepted into the apprenticeship program. For non-apprenticeship related benefits, members must meet the Length of Service condition as set forth in this document.
Article 4: Individual Exception Request
4.01 | Overview
Any request that any Plan benefit be modified or amended (Individual Exception) will be considered in the sole discretion of the Executive Director, on a case-by-case basis. Requests for an Individual Exception can be requested by contacting your navigator and providing necessary documentation to substantiate the need for the Individual Exception. A denial of a request for Individual Exception
does not constitute a denial of a claim for benefits under the terms of this Plan document, and cannot be appealed pursuant to the Plan’s Article 5 – Benefit Claim Appeal Procedures.
Article 5: Benefit Claim Appeal Procedure
5.01 | Overview
The Training and Education Fund wishes you success in whichever programs you have chosen to assist you in obtaining your employment/ career goals. Should you have questions or concerns while participating in our programs, please talk with your navigator.
An administrative review and appeal of your claim for benefits under the Fund is possible if your application for a Fund benefit is denied by the Fund, in whole or in part. Appeals concerning the Fund will be resolved in a three-step process. You have a total of 45 days to complete the first two steps that are required in filing an appeal to the Executive Director. If your appeal is denied by the Executive Director, you then have another 45 days to complete the third step, which is filing an appeal to the Appeals Committee. You waive your right to an appeal if you do not meet these timelines. Each step is a prerequisite in order to proceed to the next step.
Appeals concerning the Fund will be resolved in a three-step process. You have a total of 45 days to complete the first two steps that are required in filing an appeal to the Executive Director. If your appeal is denied by the Executive Director, you then have another 45 days to complete the third step, which is filing an appeal to the Appeals Committee. You waive your right to an appeal if you do not meet these timelines. Each step is a prerequisite in order to proceed to the next step.
5.02 | Step 1 – Conference with Navigator/Program Contact
Students should bring initial benefit concerns to their navigator or program contact. The navigator or program contact will confer with the student to identify any facts or issues relevant to the claim that need explanation or clarification.
5.03 | Step 2 – Appeal to Executive Director
If a benefit is denied in whole or in part, the student may file an appeal in writing to the Executive Director. Step 2 must be completed within 45 days of the benefit denial. The appeal must include an explanation of the basis for your appeal and the Fund terms applicable to your claim. If the appeal is denied, a written denial notice will be provided to you within 45 days after the date your claim is
received by the Executive Director, unless an extension of time is required due to special circumstances.
If your appeal is denied, the written notice will include the following:
• The reason for the denial;
• References to the specific Fund provisions on which the denial is based; and
• An explanation of the Fund’s review procedure for appealing the denial.
5.04 | Step 3 – Appeal to Appeals Committee
If your appeal is denied by the Executive Director, you may file an appeal in writing to the Appeals Committee through the Fund Administrative Office.
• The appeal must be filed within 45 days of the denial decision by the Executive Director; and
• The appeal must be accompanied by an explanation of the basis for your appeal and the Fund terms applicable to your claim.
If the appeal is denied, a written denial notice will be provided to you within 60 days after the date your claim is received by the Appeals Committee unless an extension of time is required due to special circumstances. The Appeals Committee makes the final determinations on claims for benefits under the Fund. You must exhaust the administrative appeal procedures if you are contesting a denial of benefits or the application of the Fund.

Debbie Toews
Food Service Worker, MultiCare Valley Hospital
“It has been 40 years since I was in a classroom, but all the support I received from the Training Fund and the college admissions office made the idea of going back to school feel much more possible.”