Employment Opportunities

 

Current Open Positions

Director of Communications and Community Relations

Job Description

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the labor/management partnership.

Title: Director of Communications and Community Relations (Exempt)
Reports To: Executive Director

Position Overview

The Director of Communications and Community Relations is responsible for communications, marketing, outreach and community relations, to support the strategic services and plan of the SEIU Healthcare 1199NW Multi-Employer Training and Education Fund (Training Fund). This role plays a crucial role in in facilitating a strong labor/management partnership. They plan, implement, and oversee the overall marketing, communications, and outreach strategy for the Training Fund’s benefits and services, utilizing a variety of communications tools and channels, including print and digital promotional materials, website, direct mail, online marketing, social networks, conferences, surveys, emails, and advertising. They unify and align communications across channels. They prepare and follow an annual budget and analyze marketing and communication results and provide clear and accurate reports. They oversee new collateral material development and on-going evaluation of current communication materials.

The Director will consult and advise on the need of and most appropriate methods and techniques to publicize and promote Training Fund benefits and services, develop and implement changes for program effectiveness, and resolve complex issues or problems in the labor/management context.

This position, along with others in the Training Fund, is responsible for the safe, professional, and equal opportunity operation of all Training Fund activities.

The candidate must be willing to travel and work evenings and weekends as required.

Responsibilities

Planning and oversight

  • Develop and execute a marketing, communications and outreach strategy, based on knowledge of Training Fund’s objectives and long-term vision. Maintain an immediate, short-term and long-term plan.
    • This includes creating and implementing a strategy for becoming more visible in healthcare, government, college, workforce, labor, and other relevant stakeholder systems and reaching those not currently associated with or aware of the Fund; including a plan to cultivate and feature member success stories.
    • Measure, analyze, and report on the effectiveness of communications, marketing, and outreach efforts.
  • Strategize and plan in a team environment, including training fund staff, labor, and healthcare
  • Be a part of the executive leadership team to be informed of leadership priorities and decisions, and share a communications/marketing/outreach perspective.
  • Lead assigned special projects. Maintain close communication with employers, union and other stakeholders throughout project Analyze and report on project effectiveness.
  • Cultivate, lead, and manage a team of communications contractors, one staff person, interns and volunteers (writers, photographers, social media and website support, designers, people to network with union, employers and members, etc.) as well as coordinating with other staff who have communications/marketing/outreach responsibilities.
  • Own and manage the Fund’s brand/identity.
  • Participate in new product, website, social networking, and conference development.
  • Develop and maintain marketing database which includes campaign timelines, contacts, communications, status and results.

Digital and print

  • Continually look for ways to communicate existing Fund benefits and services in creative ways that will evoke a response from the employers, members, labor, government and workforce organizations, and other stakeholders.
  • Oversee the creation of fresh and engaging content for social media and the website.
  • Implement and oversee web and email advertising including SEM, mobile, and social networking.
  • Produce marketing materials and presentations for specific projects on a short timeline that meets the needs of the stakeholders and the project goals.
  • Collaboration with a variety of stakeholders prior to production of materials, presentations, or other communications.
  • Write, edit, and proofread copy, design and/or direct design, and oversee production process for letters, postcards, brochures, proposals, speeches, newsletter, flyers, PowerPoint presentations, packages, print and electronic efforts, and other communications as required.
  • Plan, write, design, and distribute subscriber emails to members and partners for awareness and marketing purposes; manage subscriber email lists and use analytics to monitor engagement.
  • Oversee all marketing and communications collateral.
  • Implement and oversee website maintenance and updates on a regular basis.

Community relations and outreach

  • Develop and clearly communicate the scope and impact of Training Fund projects to all stakeholders–including an understanding of the strategic value each project brings to the organization’s core mission.
  • Do presentations representing the Training Fund in a variety of situations including sensitive Labor/Management meetings.
  • Represent the Training Fund at meetings to build stronger partnerships.
  • Proactively plan, solicit information, and work with Fund staff, union representatives and other stakeholders to develop communications processes, define priorities, provide the tools to support them and create an environment in which messages about Fund benefits, priorities and special projects can be communicated concisely, clearly, creatively, and effectively and support their communication needs in a timely manner to appropriate audiences.
  • Educate people about procedures and processes for communicating the Fund’s Meet them where they are in their level of understanding and help them come to know what we do and why we do it and how they can contribute to the overall effectiveness of the Fund’s communications.
  • Oversee outreach scheduling and activities.
  • Oversee and implement the planning, coordination and execution of Training Fund special events and conferences.

Internal communications

  • Regularly update the Executive Director on all progress, challenges, and successes of ongoing projects.
  • Connect with staff on a personal face-to-face and regular basis to understand their needs and wants.
  • Facilitate internal communications so that Training Fund staff is well-informed about various projects and aligned on messaging.
  • Prepare for, participate in, and present at staff and board meetings as requested.
  • Serve as an “air traffic controller,” keeping communications requests on time and on budget.

Other related assignments as directed by the Executive Director.

Qualifications

The ideal candidate will have:

  • Skills to be a leader, big-picture planner, facilitator, creative director, problem solver, coach and motivator.
  • Strong ability to problem solve, strategize and manage/prioritize/organize multiple tasks and projects.
  • Exceptional communication skills including: presentation, reading comprehension, writing and editing, data analysis, and organizational/research skills.
  • Ability to navigate well in labor/management settings and build and sustain partnerships with external stakeholders.
  • Discipline in personal time management, self-motivation, accountability and responsibility. Can be depended on to get things done.
  • Entrepreneurial vision that quickly recognizes an opportunity to capture a new audience and a sense of urgency and timing in reaching that audience.
  • Current on creative, communications, and technological best practices and looks for opportunities to use this information to more effectively communicate with Fund members and other stakeholders.
  • Experience directly managing and supervising staff, contractors, and interns.
  • Ability to follow privacy policies (like the Health Insurance portability and Accountability Act, aka HIPAA) and respect confidential information.
  • Ability to work with a diverse range of people.
  • Knowledge of workforce development in healthcare and the higher education system.
  • Professional appearance and demeanor.
  • Three years of experience with a labor/management organization or closely related type of organization.
  • Five years’ experience in communications, marketing and outreach with a proven track record in developing and administering a communications, marketing, and outreach program.
  • Working knowledge of WordPress, InDesign, Photoshop and Acrobat Pro, as well as Microsoft Office and Windows-based computer applications.

Educational Requirements

  • Bachelor’s degree in English, communications, journalism, humanities, public relations, or related field and three years of writing/editing experience; or equivalent education/experience.

Compensation

Competitive compensation and generous benefit package, including medical, dental and pension. Salary Range $75,000 – $85,000 DOE. Full time exempt position.

Application Process

A complete application includes:

  • Cover letter which describes your interest in this position and how you meet the desired skill/experience and educational requirements
  • Current resume which includes dates of all employment
  • List of at least 3 references from previous employer/s

Position will remain open until filled.

Please email resume, cover letter, and references to Audrey Slade at aslade@healthcareerfund.org.

SEIU Healthcare 1199NW Multi-Employer Training and Education Fund
15 S Grady Way, Suite 321
Renton, WA 98057
(425) 255-0315
aslade@healthcareerfund.org
www.healthcareerfund.org

Lead Regional Education Navigator

Job Description

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the labor/management partnership.

Title: Lead Regional Education Navigator (Exempt)
Reports To: Director of Education Services 

Position Overview

The Training Fund is seeking a Lead Regional Education Navigator to lead a team of regional education navigators and oversee all aspects of navigation services for eligible members and support the navigators as liaison for employers and union in their assigned region. The lead regional navigator will also carry member case load. This position is an expert on healthcare education programming and works collaboratively with other staff to meet the needs of eligible Training Fund members. They support all navigators in implementation of benefit administration processes and continuous quality improvement of processes for improved customer services for Fund members. The successful candidate will have strong leadership and supervision skills. In addition, we seek a candidate with a proven track record of effectively supporting working adults seeking career and educational advancement and who understands the needs of incumbent workers pursing higher education (prefer understanding of the needs of incumbent healthcare workers). Experience supporting people from diverse cultural, linguistic, racial and socio-economic backgrounds is a priority. As the Training Fund is a labor/management partnership, experience working in partnership with employers and a union and/or supporting a union workforce is strongly desired.

The Lead will have responsibility for managing the regional education navigation team, programmatic services provided by navigators, and the navigator’s role in the communications, outreach and liaison strategy to ensure the Training Fund continues to meet the education and career development needs of its members.

This position, along with others in the Training Fund, is responsible for the safe, professional, and equal opportunity operation of all Training Fund activities.

Essential Functions

  • Directly supervise Regional Education Navigators serving various regions. This includes, hiring, training, coaching and evaluating all education navigation staff. Currently, we have 9 Regional Navigators who serve various regions with navigation services and are a resource for their region.
  • Assist and advise the Director of Education Services in all education navigation program planning and service delivery improvement efforts.
  • Facilitate partnerships and work collaboratively with the union, participating employers, colleges and other key external stakeholders to further Training Fund navigation services impact and presence in the regions.
  • Work in close collaboration with various programmatic leads on specific programmatic efforts (including grants and special project related efforts) and its intersection with navigation services. Navigation is core to all benefits and services provided at the Training Fund and the Lead Regional Education Navigator will facilitate cross collaboration including supporting outreach, recruitment and labor/management relationship efforts coordinated by the navigator to ensure delivery of holistic navigation services.
  • Serve as the point of contact for escalated member issues and provide appropriate resolution. Maintains a case load for a region as assigned.
  • Be able to serve as a liaison between education navigators and administrative team in close partnership with the Lead Benefit Administrator.
  • Assure the accuracy and completeness of data collected for navigation services, including data pertaining to eligibility, selection, employer utilization and member outcomes across regions through quality checks and balances for regular agency reports and compliance.
  • Maintain respectful relationships across the team and communicate openly with team members at all times. Connect with staff on a personal face-to-face and regular basis to understand their needs and wants.
  • Take an active approach to problem solving and process improvement.
  • In collaboration with the Training Fund’s Leadership team, develop, implement and maintain sound organizational practices including review and quality assurance procedures.
  • Be a resource and facilitator for education navigation professional development opportunities and best practices.
  • Develop and maintain procedures and processes connected with Navigation and work collaboratively with the team to remind, revise and update as appropriate.
  • Act as a signing authority for the organization on documents such as vouchers, reimbursements, invoices and other items as appropriate.
  • Assist with the preparation of materials for the organization’s Board of Trustees meetings, staff retreats and other circumstances as requested.
  • Act as an organizational leader and representative in all situations, setting a strong example for other staff regarding work expectations and organizational commitment.
  • Other duties as assigned.

Qualifications

  • Minimum of five (5) years of experience in adult education/training or workforce development.
  • Experience leading service delivery teams and have skills to be a leader, planner, facilitator, problem solver, coach and motivator.
  • Experience in a union or labor management environment or an understanding of unions and ability to work in a labor/management environment is a plus. Experience working in an environment with multiple partners and stakeholders strongly preferred.
  • Strong leadership and supervision skills including experience with change management.
  • Strong interpersonal and communication skills, written and verbal.
  • Knowledge and experience supporting working adults enrolled in higher education, career counseling and/or case management practices
  • Knowledge of college placement, advising, registration and enrollment processes.
  • Knowledge and experience with healthcare training programs throughout the Washington State college system, including familiarity with necessary pre-requisite courses.
  • Knowledge and experience with budget development and budget management.
  • Ability to independently exercise a high level of judgment.
  • Ability to navigate well in labor/management settings and build and sustain partnerships with external stakeholders.
  • Proven record of working collaboratively to meet performance goals.
  • Experience working with diverse populations and addressing their unique needs.
  • Flexibility regarding hours, some weekend and/or late hours of work may be required.
  • Excellent time management, organizational, and record keeping skills. Discipline in personal time management, self-motivation, accountability and responsibility. Can be depended on to get things done.
  • Ability to follow privacy policies (like the Health Insurance portability and Accountability Act (HIPAA), The Family Educational Rights and Privacy Act (FERPA) etc.) and respect confidential information.
  • Professional appearance and demeanor.
  • Bilingual skills strongly desired.
  • Intermediate proficiency in Microsoft Office Suite and database systems.
  • Valid Washington State Driver License and access to a reliable insured vehicle.

Educational Requirements

Bachelor’s Degree and 5 plus years’ experience preferably in adult education, social services, healthcare or related field; or equivalent education/experience.

Compensation

Competitive compensation and generous benefit package, including medical, dental and pension. Salary Range $69,000-$71,000 DOE. Full time exempt position.

Application Process

A complete application includes:

  • Cover letter which describes your interest in this position and how you meet the desired skill/experience and educational requirements
  • Current resume which includes dates of all employment
  • List of at least 3 references from previous employer/s

Position will remain open until filled.

Please email resume and cover letter to Audrey Slade at aslade@healthcareerfund.org.

SEIU Healthcare 1199NW Multi-Employer Training and Education Fund
15 S Grady Way, Suite 321
Renton, WA 98057
(425) 255-0315
aslade@healthcareerfund.org
www.healthcareerfund.org

Tutor (hourly contractor)

Job Description

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the labor/management partnership.

Title: Tutor (Hourly Contractor)
Reports To: Adult Education Lead

Position Overview

The SEIU Healthcare 1199NW Multi-Employer Training and Education Fund is looking for tutors to support hospital employees pursuing degrees and certifications in high demand healthcare fields. We regularly need tutors in the following areas:

  • Biology, Math, Chemistry, Computer Applications, Psychology, ELL, ABE, GED
  • English and Writing
  • Healthcare Fields (i.e. Nursing, Medical Assisting)

Essential Functions

  • Ability to travel to local hospitals in the area to tutor(especially: Renton, West Seattle, Burien, Tacoma, Everett)
  • Ability to adapt tutoring style to meet the needs of the student
  • Ability to tutor students during off hours, such as nights and weekends

Educational Requirements

  • Experience teaching adults
  • Bachelor Degree (preferred)
  • Experience working with a diverse student population and English Language Learners
  • Bi-lingual (optional)

Responsibilities

  • Effectively teach subject matter one-on-one or to a small group of adult students
  • Work closely with the Educational Support Services team to address students’ instructional needs
  • Monitor the progress of students and report out as required

Application Process

Please submit a resume, a short paragraph describing your tutoring skills and experience, your general availability (with days/times you are likely available to tutor) and three references to . Please let us know how you heard about the position with your submission.

Compensation

Pay: $25 an hour. Position is part time, contracted hourly.

Equal Employment Opportunity Workplace

The Training Fund is an equal opportunity employer. All employees and potential employees are entitled to be treated respectfully and without discrimination on the basis of race, creed, color, national origin, religion, sex, sexual orientation, gender expression and identity, age, political ideology, honorably discharged veteran or military status, or disability. Employees are protected from retaliation for complaining of discrimination, opposing discrimination, and cooperating in discrimination investigations.

The Training Fund is a harassment free workplace.

For questions, contact Audrey Slade at