Employment Opportunities

 

Current Open Positions

Tutor (hourly contractor)

Job Description

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the labor/management partnership.

Title: Tutor (Hourly Contractor)
Reports To: Adult Education Lead

Position Overview

The SEIU Healthcare 1199NW Multi-Employer Training and Education Fund is looking for tutors to support hospital employees pursuing degrees and certifications in high demand healthcare fields. We regularly need tutors in the following areas:

  • Biology, Math, Chemistry, Computer Applications, Psychology, ELL, ABE, GED
  • English and Writing
  • Healthcare Fields (i.e. Nursing, Medical Assisting)

Essential Functions

  • Ability to travel to local hospitals in the area to tutor(especially: Renton, West Seattle, Burien, Tacoma, Everett)
  • Ability to adapt tutoring style to meet the needs of the student
  • Ability to tutor students during off hours, such as nights and weekends

Educational Requirements

  • Experience teaching adults
  • Bachelor Degree (preferred)
  • Experience working with a diverse student population and English Language Learners
  • Bi-lingual (optional)

Responsibilities

  • Effectively teach subject matter one-on-one or to a small group of adult students
  • Work closely with the Educational Support Services team to address students’ instructional needs
  • Monitor the progress of students and report out as required

Application Process

Please submit a resume, a short paragraph describing your tutoring skills and experience, your general availability (with days/times you are likely available to tutor) and three references to tutors@healthcareerfund.org. Please let us know how you heard about the position with your submission.

Compensation

Pay: $25 an hour. Position is part time, contracted hourly.

Member Service Representative

Full Time Position

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions.  Position descriptions are reviewed and revised to meet the changing needs of the labor/management partnership.

 Organizational Overview:

The SEIU Healthcare 1199NW Multi-Employer Training Fund (Training Fund) is a non-profit, labor/management partnership between nine major healthcare employers and the largest healthcare union in Washington State. The Training Fund was formed in 2008 and is a state-wide program that addresses workforce needs of participating employers and supports the career, knowledge and skill aspirations of SEIU Healthcare 1199NW union members.

 Position Overview:

Member Service Representative (MSR) position provides an exciting opportunity to facilitate the provision of financial assistance and other academic supports to WA State healthcare workers as they pursue their education and move up the career ladder. This position regularly deals with stakeholders, including but not limited to students/members, contributing healthcare employers, and Union staff. This position reports to Lead Benefit Administrator. 

Work Environment:

This position is located at our Renton, WA office. Work is performed in a complex setting inside of the office, with frequent adjustments and the need to work with a diversity of people and tasks.  Regular participation in meetings (in person and/or sometimes virtually) with Training Fund staff, partners and other stakeholders may be required. 

 

Essential Job Functions:

  • Provide exceptional customer service to Training Fund members and constituents.
  • Answer questions about Training Fund benefits.
  • Handle incoming telephone calls and direct callers to the appropriate information or person.
  • Notify members of the status of their requests for benefits and identify any missing paperwork to complete transactions.
  • Maintain meticulous attention to detail while processing documentation.
  • Verify member eligibility for requested benefits and document as required.
  • Process any Training Fund benefit documentation (i.e., applications, Tuition Assistance funding requests, professional development funding requests, etc.)
  • Process a high volume of member benefit requests, including following multi-step and complex compliance standards.
  • Enter data from member applications and benefit requests into the organization’s database.
  • Work effectively as an organizational team member.
  • Work in collaboration with educational navigators on supporting members in processing benefit documentation.
  • Take an active approach to problem solving and process improvement.
  • Communicate openly with team members at all times.
  • Maintain respectful relationships across the team.
  • Other duties as assigned.

 

Required Skills and Experience:

  • Superior customer service skills;
  • Ability to work effectively with a diverse member population including non-native English speakers;
  • High level of organization, record keeping, written and verbal communication skil
  • Ability to work with minimal day-to-day direction and supervision while meeting deadlines;
  • Five years’ experience providing administrative support services;
  • Experience working with Microsoft Word, Excel, Outlook, and standard business software;
  • Ability to learn customized database software;
  • Ability to uphold the confidentiality of members’ data;
  • Ability to effectively interact with members, management, staff, board, vendors, consultants, and the public;
  • Ability to maintain focus with frequent interruptions;
  • Ability to work in a fast paced environment;
  • Ability to operate multi-line telephone system;
  • Strong teamwork skills;
  • Strong interpersonal and communication skills, written and verbal;
  • Must be committed to working within a labor/management environment;
  • Bi-lingual skills a strong plus.

 

Educational Requirements:

  • High school diploma or equivalent; Bachelor’s degree preferred.

 

Compensation:

  • Starting hourly rate $25.00 DOE/DOQ
  • Generous benefit package, including pension, health and dental insurance.
  • 0 FTE, Monday-Friday, 9 am-5:30 pm, non-exempt position.

  

Please send cover letter, resume and three references to Audrey Slade at

Position will remain open until filled. Resumes will be reviewed on an ongoing basis.

 

Equal Employment Opportunity Workplace

The Training Fund is an equal opportunity employer. All employees and potential employees are entitled to be treated respectfully and without discrimination on the basis of race, creed, color, national origin, religion, sex, sexual orientation, gender expression and identity, age, political ideology, honorably discharged veteran or military status, or disability. Employees are protected from retaliation for complaining of discrimination, opposing discrimination, and cooperating in discrimination investigations.

The Training Fund is a harassment free workplace.

For questions, contact Audrey Slade at aslade@healthcareerfund.org