Employment Opportunities

Title:  Community Partner Coordinator

Status: Full Time (Hourly)

This position description is a guide to the critical duties and essential functions of the job, but is not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and subject to change to meet the needs of the Training Fund and funding requirements.

Job Title:   Community Partner Coordinator

Reports to:  Manager—Community Partnerships

Office Location: Renton, WA                                                                                       

Worksite Designation:   Hybrid

Live in the Puget Sound Region of the State of Washington with a reasonable commute to Renton, WA.  Approximately 50%—75% of the work is telework, and 50%—25% is in-person at our office, off-site, or partner locations. Must come into the office on an as-needed basis.

Organizational Overview:

The SEIU Healthcare 1199NW Multi-Employer Training Fund (Training Fund) is a non-profit, labor/management partnership including eight major healthcare employers and the largest healthcare union in Washington State.  The Training Fund was formed in 2008 and is a statewide program that addresses the workforce needs of participating employers and supports the career, knowledge, and skill aspirations of SEIU Healthcare 1199NW members.  The Training Fund is the sponsor of the state-registered Health Care Apprenticeship Consortium (HCAC) and of the Virtual Healthcare Institute (VHI) serving a range of regional employers, unions, union members, and student candidates.

Position Overview:

The Community Partner Coordinator is responsible for business development sales coordination in support of growth of program activities with the Community Partnership team.  Outreach and prospecting involve in person, digital, phone calls and various prospecting strategies to help support increasing participating training agents for programs.  Promotional outreach and coordination (digital and non-digital channels) and community relations will be the focus to support the strategic Partnership Plan of the SEIU Healthcare 1199NW Multi-Employer Training and Education Fund (Training Fund). This position will report to the Manager- Community Partnerships, and is expected to work as an integral member of the Community Partnership team, balancing independent initiative with department needs and priorities. The role is responsible for growing prospective opportunities and transitioning interested partners to team members for coordinated meetings to support participation in programs.

This position plays a crucial role in facilitating the business development initial prospecting outreach, optimizing coordination efforts, and supporting overall program growth for the Training Fund’s programs. In collaboration with the Manager-Community Partnerships, they are able to implement consistent outreach strategies to connect with diverse membership and stakeholders. This requires demonstrated proficiency and experience in data management, consistency in follow-up and follow-through, collaborative team work and efficiency in communication channels (online and offline) for outreach and message distribution. Experience with business development and outreach to people from diverse cultural, linguistic, racial and socio-economic backgrounds is also a priority. This position, along with others in the Training Fund, is responsible for the safe, professional, and equal opportunity operation of all Training Fund activities.

Essential Job Functions:

Incumbent must have the skills, abilities and judgment to perform the following essential job duties and responsibilities, with or without reasonable accommodation:

Outreach and Prospecting

• Co-develop (with direct supervisor) and execute prospecting outreach strategies, based on the Training Fund’s strategic plans and outreach objectives and vision.
• Support consistency of outreach campaigns to maximize engagement opportunities through a variety of methods (in person, digital, text, and phone calls) to increase new prospective leads that create opportunities that lead to interested provider participation in programming. Data channels include emails, bulk texting, phone calls, etc.
• Prospective Outreach engagement strategies successfully meet defined outcomes of prospective outreach to meetings and then transitioning these to team members for continued business development pipeline.
• Engagement is consistent with key performance metrics along with re-engagement strategies and documented in data system.
• Supports transition of identified interested provider interest to Outreach Team for introductory presentations.
• Supports candidate interest to standard operating channels as requested and in alignment with Training Fund policies.
• Provides coordination efforts and logistics for team outreach conference and meeting attendance and leverages systems for visibility using system tools
• Supports logistical support as needed with data systems to ensure key performance metrics are achieved via tracking and follow up.
• Manages and tracks all outreach efforts in system database for visibility, tracking and team coordination.

Build engagement and followers

• Leverages various tools to build prospective providers through research, event registration, data lists, to help grow programming.
• Engages with prospective providers at regular intervals to support interest and onboarding in alignment with standardized operations procedures.
• Monitor data analytics, to ensure key performance metrics are achieved and to ensure outreach tactics support growth leveraging systems.
• Maintain account tracking in Salesforce to ensure follow up tasks and outreach occurs in alignment with Training Fund expectations. Ensures account statuses are documented and tracked.  Other related assignments as directed by the Manager – Community Partnerships.
• Supports coordination efforts for Community Partnership team to support outreach initiatives.

Required Skills/Abilities:

• Superior customer service skills;
• Ability to work effectively with a diverse member population including non-native English speakers;
• High level of organization, record keeping, written and verbal communication skills.
• Ability to work with minimal day-to-day direction and supervision while meeting deadlines;
• Five years’ experience providing administrative support services;
• Budget management experience is a plus;
• Experience working with Microsoft Word, Excel, Outlook, and standard business software;
• Ability to learn customized database software;
• Ability to uphold the confidentiality of members’ data;
• Ability to effectively interact with members, management, staff, board, vendors, consultants, and the public;
• Ability to maintain focus with frequent interruptions;
• Ability to work in a fast-paced environment;
• Strong teamwork skills;
• Strong interpersonal and communication skills, written and verbal;
• Must be committed to working within a labor/management environment;
• Bi-lingual skills a strong plus.

Desired Skills and Experience:

• Experience with data systems, Salesforce Experience preferred;
• Experience with sales, business development or outreach responsibilities;
• Knowledge of healthcare workforce development and higher education systems.
• Experience or understanding of unions and ability to work in a labor/management environment.

Required Items:

• Successful completion of background check
• Valid Washington State Driver’s License and access to a reliable insured vehicle
• Needs to live in or move to the State of Washington in assigned region.
• COVID-19 complete vaccination, shot documentation required or proof of meeting state or federal law, including medical disability under the American with Disabilities Act (ADA) guidelines, for not vaccinating

Educational Requirements:

• Bachelor’s degree in business administration, marketing, English, communications, journalism, humanities, public relations, or related field and outreach experience; or equivalent

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to access and navigate the TF’s facilities, partner organizations, and classroom locations

Work Environment:   Hybrid

This position provides services primarily in Washington State remotely and in person. Training Fund educational operations include limited program work in Oregon and Alaska. The position requires various “in-person” involvement with apprentices, employers, instructors, and community partners at multiple locations; other portions of this role will be split between telework work and the Training Fund office. This position will require travel on an as-needed basis and during some non-traditional hours (early mornings, later evenings, and occasional weekends) to meet with participants and attend meetings at locations such as hospitals, schools, public places (community buildings, event venues, etc.), and partner organization sites. Note: COVID restrictions may require a higher level of remote work.

Compensation:

• Compensation Range: $30.56-$36.47 per hour, DOE
• Above average retirement package
• FTE, non-exempt position

Other Benefits:

• Generous vacation and sick leave days
• Medical insurance paid in full for yourself and eligible dependents through Kaiser Permanente
• Dental insurance paid in full for yourself and eligible dependents through MetLife
• Disability and life Insurance through the Hartford Group
• LinkedIn learning membership
• Employee Assistance Program (EAP)
• 11 Annual Paid Holidays, 3 personal holidays and winter break (closed 12/24 – 12/31)
• Two volunteer days

May be eligible for the following incidental benefits:

• Gym/trainer membership stipend
• Work-related professional development reimbursement
• Internet stipend (full-time “telework” or “hybrid” staff who are not provided inter access through other means)
• Commute stipend (“Occasional” worksite designated positions only)

Please Apply:

We welcome candidates who:

• Demonstrate the skills, abilities, and experience needed for this role regardless of education and compensation history.
• Are inspired by our values of integrity, collaboration, innovation, equity, and outcome oriented.
• Are willing to grow in personal and professional learnings of social and racial justice.
• Demonstrate a commitment to improving outcomes for candidates for health care positions and incumbent health care workers furthering their careers.

Application Process

Please email the following documents to , using the job title as the Subject.

• Resume;
• Cover letter, addressing your relevant experience and why you are uniquely qualified for the role;
• 3 references.

Position will remain open until filled.

 

This position description is a guide to the critical duties and essential functions of this position. It is not an all-inclusive list of responsibilities, qualifications, physical demands or work environment conditions. Position descriptions and job responsibilities before and after hire are subject to revision to meet the changing needs of our labor/management partnership. This is an at-will, non-exempt, and variable work schedule and location position.

The Training Fund is an equal opportunity employer. All employees and potential employees are entitled to be treated respectfully and without discrimination on the basis of race, creed, color, national origin, religion, sex, sexual orientation, gender expression and identity, age, political ideology, honorably discharged veteran or military status, or disability. Employees are protected from retaliation for complaining about discrimination, opposing discrimination, and cooperating in discrimination investigations. Reasonable accommodations may be made to enable individuals with differing abilities to perform the essential functions. The Training Fund is a harassment-free workplace.

Title:  Community Partner Liaison – Rural Focus 

Status: Full Time (Salary)

This position description is a guide to the critical duties and essential functions of the job, but is not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and subject to change to meet the needs of the Training Fund and funding requirements.

Job Title:   Community Partner Liaison – Rural Focus                                                                                                           

Reports to:  Manager of Community Partnerships                                                                             

Location: Spokane, WA

Worksite Designation:   Hybrid

Live in Spokane, Washington or surrounding area.  Must be able to travel to provider sites, events or meetings as needed for in-person meetings including team events.  Can expect approximately 75% of the time telecommute and 25% in-person at office or other partner locations.

Organizational Overview:

The SEIU Healthcare 1199NW Multi-Employer Training Fund (Training Fund) is a non-profit, labor/management partnership including eight major healthcare employers and the largest healthcare union in Washington State.  The Training Fund was formed in 2008 and is a statewide program that addresses the workforce needs of participating employers and supports the career, knowledge, and skill aspirations of SEIU Healthcare 1199NW members.  The Training Fund is the sponsor of the state-registered Health Care Apprenticeship Consortium (HCAC) and of the Virtual Healthcare Institute (VHI) serving a range of regional employers, unions, union members, and student candidates.

Position Overview:

The Community Partner Liaison will support the successful expansion of the Training Fund (TF), Health Care Apprenticeship Consortium (HCAC) and Virtual Healthcare Institute (VHI) programs with a focus on rural communities across Washington State through recruitment and outreach.  These programs include multiple healthcare occupation apprenticeship programs, apprenticeship preparatory programs, Introduction to Healthcare Employment & Apprenticeship Programs (IHAP), Nursing Assistant-Certified (NA-C), Medical Assistant, Behavioral Health, Advanced Certification of Environmental Services Technicians (ACET) and other healthcare education and career pathway programming.

The position will support the implementation of the comprehensive strategy for the promotion and expansion of the program for the State of WA and will engage with employer partners, labor, government and state agencies and community-based organizations in rural areas of Washington state. In addition to assisting the Director of Strategic Partnerships and Manager of Community Partnerships  in furthering partner’s understanding of program required activities and successes, they will work with rural partners to complete the necessary documents and action steps required to participate and succeed in TF programs.  This role will work with various members of the Training Fund team and external stakeholders. This position plays a critical role in the TF’s labor management partnership and must be able to work well with labor and management.   Candidates will be evaluated on the full range of their lived and learned experience, professional background, volunteer experience, and direct and transferable skills.

The Community Partner Liaison must work closely with external partners in rural and/or underserved communities throughout Washington and facilitate their progression to completing and being ready to implement TF’s education programs.  It requires being able to hold the big picture while operating at a detailed level for tracking and documentation purposes.  They will coordinate with other TF departments to provide education programing that meets overall TF goals within the timelines and budgets developed including close coordination with grant development & implementation staff as needed.

Essential Job Functions:

Incumbent must have the skills, abilities and judgment to perform the following essential job duties and responsibilities, with or without reasonable accommodation:

• Support the Manager of Community Partnerships in identifying, recruiting, outreach engagement and cultivating Washington State hiring partners in rural and/or underserved communities for the purpose of securing agreements to participate in TF sponsored education programs;
• Maintain an intricate knowledge of Training Fund benefits and programs and manage the preparedness of partners to offer TF education programs through facilitating their completion of required documentation, providing detailed programmatic information and transferring their support to the Education Program team;
• Track and document events, create reports, monitor and support the creation of appropriate dashboards in the Salesforce database;
• Collaborate with internal TF departments (e.g., education, grants, and operations) to align programming with rural community needs and timelines.
• Collaborate with colleagues and contractors to improve the Salesforce process for tracking partner engagement;
• Actively pursue continuous improvement of documentation, processes and procedures to create an evolving system that is as efficient and effective as possible;
• Conduct meetings and publicly deliver presentations regularly, in a variety of settings, to recruit employers and participants and to generate awareness of all TF/HCAC programs;
• Build strong partnerships with rural Community Based organizations and other partners to support ongoing recruitment of diverse community participants into eligible educational programs;
• Implement the process of full employer onboarding for a variety of programs specifically getting all required contracts, MOUs and/or documents completed and signed;
• Manage the securing of apprentice and mentor identification by employers hiring HCAC apprentices;
• Perform the administration, coordination, and implementation of recruitment efforts for a variety of education programs;
• Conduct regular review of work and work plans to ensure accountability of all activities are accurate and timely along with reporting of deliverables and obligations in collaboration with the Grants and Contracts Administrator;
• Support and collaborate with vendors to support key initiatives. Manages relationship to ensure key performance targets and goals are achieved according to established timeframes;
• Act as an organizational representative in all situations, setting a strong example of professionalism, work completion and quality, and commitment to organizational goals and ethics;

• Provides back-up coverage for other team members, as needed;
• Establish, manage, and complete work priorities, in a highly organized manner while maintaining flexibility in scheduling and adhering to quality requirements and deadlines; and
• Perform other tasks and responsibilities as assigned.

Required Skills/Abilities:

• 5 years of experience with 3 years in business development lead role with active network of employers and partners;
• Demonstrated success in business development, outreach, recruitment and key account management with comfort presenting to senior level healthcare and business professionals about Training Fund Educational Programs;
• Experience working with multiple stakeholders including government, education, community-based organizations, labor and private sector;
• Ability to work with and advance engagement with labor unions, employers, and staff to collaborate effectively in labor/management settings;
• Support labor (SEIU Healthcare 11NW Multi-employer Training Fund) and management perspectives in your work at the Training Fund
• Experience with target performance metrics;
• Proficient using technology as a management reporting tool;
• Experience working with a high-performance, collaborative, constructive peer group;
• Experience working with a broad range of collaborative partners at multiple and varied skill levels and experiences;
• Excellent verbal and written communication skills with exceptional attention to detail;
• Strong Zoom and Teams remote working skills, and ability to collaborate with others, working remote;
• The ability to work with diverse constituencies, maintain diplomacy, and negotiate successfully;
• High proficiency in Microsoft Office Suite, databases and student information systems including, but not limited to Salesforce, Monday.com, SharePoint, etc.
• Personal qualities of integrity, credibility, and a commitment to, and passion for, working in a mission driven organization;
• Willingness to learn and established history of learning and advancing own professional skills;
• Commitment to personal growth and development on issues of racial equity and diversity, and to advancing diversity, equity and inclusion workforce access;
• Flexibility regarding hours; weekend and/or late hours will be required;
• Ability to travel as needed. Primary travel is currently limited to Washington State with occasional trips to Oregon;
• Attention to detail and ability to comprehend, retain, and apply specific policy information;
• Strong interpersonal and communication skills, written and verbal;
• Experience working with diverse populations and addressing participants unique needs;
• Time management, organizational, and record keeping skills and discipline in personal management, self-motivation, accountability and responsibility;
• Ability to follow privacy policies (including but not limited to Health Insurance Portability and Accountability Act (HIPAA) and the Family Educational Rights and Privacy Act (FERPA)) and respect confidential information;

Desired Skills and Experience:

• Experience or understanding of unions and ability to work in a labor/management environment.
• Experience working with and selling into c-suite leadership in health care settings, or other business and labor settings
• Experience working with diverse populations; understanding of accelerated learning platforms and/or education or apprenticeship programs
• Experience or knowledge of registered apprenticeship as a system
• Experience working with Salesforce
• Proven record of working collaboratively to meet performance goals; and
• Bilingual skills preferred.

Required Items:

• 5+ years’ experience
• Candidates will be evaluated on their lived and learned experience, professional background, volunteer experience and direct and transferable skills.
• Successful completion of background check
• Valid Washington State Driver’s License and access to a reliable insured vehicle
• Needs to live in or move to the State of Washington in assigned Spokane Region.
• COVID-19 complete vaccination, shot documentation required or proof of meeting state or federal law, including medical disability under the American with Disabilities Act (ADA) guidelines, for not vaccinating

Educational Requirements:

• Bachelor’s Degree in subject(s) applicable to the work or equivalent lived experience related to job skills and duties.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to access and navigate the TF’s facilities, partner organizations, and classroom locations

Work Environment:   Hybrid

This position provides services primarily in Washington State remotely and in person. Training Fund educational operations include limited program work in Oregon and Alaska. The position requires various “in-person” involvement with apprentices, employers, instructors, and community partners at multiple locations. This position will require travel on an as-needed basis and during some non-traditional hours (early mornings, later evenings, and occasional weekends) to meet with participants and attend meetings at locations such as hospitals, schools, public places (community buildings, event venues, etc.), and partner organization sites. Note: COVID restrictions may require a higher level of remote work.

Compensation:

• Compensation Range: $77,969-$81,409
• Above average retirement package
• FTE, Exempt position

Other Benefits:

• Generous vacation and sick leave days
• Medical insurance paid in full for yourself and eligible dependents through Kaiser Permanente
• Dental insurance paid in full for yourself and eligible dependents through MetLife
• Disability and life Insurance through the Hartford Group
• LinkedIn learning membership
• Employee Assistance Program (EAP)
• 11 Annual Paid Holidays, 3 personal holidays and winter break (closed 12/24 – 12/31)
• Two volunteer days

May be eligible for the following incidental benefits:

• Gym/trainer membership stipend
• Work-related professional development reimbursement
• Internet stipend (full-time “telework” or “hybrid” staff who are not provided inter access through other means)
• Commute stipend (“Occasional” worksite designated positions only)

Please Apply:

We welcome candidates who:

• Demonstrate the skills, abilities, and experience needed for this role regardless of education and compensation history.
• Are inspired by our values of integrity, collaboration, innovation, equity, and outcome oriented.
• Are willing to grow in personal and professional learnings of social and racial justice.
• Demonstrate a commitment to improving outcomes for candidates for health care positions and incumbent health care workers furthering their careers.

Application Process

Please email the following documents to , using the job title as the Subject.

• Resume;
• Cover letter, addressing your relevant experience and why you are uniquely qualified for the role;
• 3 references.

Position will remain open until filled.

 

This position description is a guide to the critical duties and essential functions of this position. It is not an all-inclusive list of responsibilities, qualifications, physical demands or work environment conditions. Position descriptions and job responsibilities before and after hire are subject to revision to meet the changing needs of our labor/management partnership. This is an at-will, exempt, and variable work schedule and location position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The Training Fund is a harassment-free workplace.

Title:  Events and Onsite Promotion Specialist

Status: Full Time (Hourly)

This position description is a guide to the critical duties and essential functions of the job, but is not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and subject to change to meet the needs of the Training Fund and funding requirements.

Job Title: Events and Onsite Promotion Specialist
Reports to: Senior Manager of Communications and Marketing
Office Location: Renton, WA
Worksite Designation: Hybrid

Live in the Puget Sound Region of the State of Washington with a reasonable commute to Renton, WA. Approximately 50%—75% of the work is telework, and 50%—25% is in-person at our office, off-site, or partner locations. Must come into the office on an as-needed basis.

Organizational Overview:

The SEIU Healthcare 1199NW Multi-Employer Training Fund (Training Fund) is a non-profit, labor/management partnership including eight major healthcare employers and the largest healthcare union in Washington State.  The Training Fund was formed in 2008 and is a statewide program that addresses the workforce needs of participating employers and supports the career, knowledge, and skill aspirations of SEIU Healthcare 1199NW members.  The Training Fund is the sponsor of the state-registered Health Care Apprenticeship Consortium (HCAC) and of the Virtual Healthcare Institute (VHI) serving a range of regional employers, unions, union members, and student candidates.

Position Overview:

The Events and Onsite Promotion Specialist is responsible for implementing and supporting events, onsite presence, and promoting member relations to support the communications and community relations outcomes of the SEIU Healthcare 1199NW Multi-Employer Training and Education Fund (Training Fund). This position reports to the Director of Communications & Community Relations and is expected to work as an integral member of the Communications team, balancing independent initiative with department schedules and priorities.

This position plays a crucial role in event management and onsite promotion of the Training Fund’s programs and services. In collaboration with the Director of Communications & Community Relations, core duties involve acting as an onsite representative for the Training Fund’s diverse members and stakeholders, event support, and promoting awareness and interest in programs and benefits. This requires demonstrated proficiency and experience in event management, onsite promotion, marketing, and outreach to diverse cultural, linguistic, racial and socio-economic communities.

Essential Job Functions:

Incumbent must have the skills, abilities and judgment to perform the following essential job duties and responsibilities, with or without reasonable accommodation:

• Implements and supports marketing and onsite promotion of Training Fund programs, benefits and services for in-person, on-site, and virtual events.
• Identify online and in-person promotional opportunities (e.g., info sessions, tabling, celebration weeks, conferences, roundtables, career fairs, etc.) with relevant partners and achieve commitment to partnering with us for outreach coordination.
• Manages event registration, setup and staffing, implementation, and post-event follow up. Among other duties, this includes assistance with reserving venues, coordinating supplies and materials, arranging publicity, and tracking attendees.
• Compile and prepare event/onsite materials and swag to support events and outreach.
• Connect and interact with program participants (virtually, at their worksite, and/or other public spaces as needed) to assess support needs and identify potential success stories for follow up, within timeframes that complement program participant / member schedules (within reason).
• Provide back-up coverage for team members, as needed.
• Refers program participants to programmatic staff when appropriate, with a warm handoff and identifying other programmatic services and/or resources.
• Acts as an organizational representative in all situations, setting a strong example for other staff regarding professionalism, work expectations, and organizational commitment.
• Take an active approach to problem solving and process improvement for site-based promotion performance, efficiency, and outcomes.
• Establish work priorities in a highly organized manner while maintaining flexibility in scheduling and adhering to quality requirements, deadlines and deliverables.
• Participates as member of a team that recommends procedures and new systems to improve member experiences, efficiency, and outcomes.
• Performs other tasks and responsibilities as assigned by Director of Communications & Community Relations.

Required Skills/Abilities:

• At least two years’ experience in event management, marketing and promotion – or equivalent lived experience related to job skills and duties – with a proven track record in coordinating events.
• Exhibits keen attention to detail, organizational skills, and possesses the ability to comprehend and retain and implement specific policy information.
• Experience engaging and working with diverse publics, multiple partners, and stakeholders and addressing their unique needs.
• Ability to simultaneously track, prioritize, and evaluate multiple projects internally and externally, while ensuring efficient and timely follow up.
• Excellent time management skills with a proven ability meet deadlines.
• Proficiency with use of technology and database systems to regularly communicate, document and track member information.
• Ability to independently exercise a high level of judgment and adapt to changing situations especially in organizationally complex settings.
• Flexibility regarding hours; some weekends and/or early/late hours will be required.
• Ability to follow privacy policies (like the Health Insurance portability and Accountability Act (HIPAA), the Family Educational Rights and Privacy Act (FERPA) etc.) and respect confidential information.
• Professional appearance and demeanor.
• Strong commitment to personal growth and development on issues of racial equity and diversity, and to advancing diversity, equity and inclusion health care workforce access
• Excellent interpersonal communication skills, and conflict resolution skills
• Demonstrates strong project management skills. Proficient with Microsoft Office Suite, CRM databases, including, but not limited to Salesforce, Monday.com, Canvas, SharePoint, Zoom, Excel
• Candidates will be evaluated on their lived and learned experience, professional background, volunteer experience and direct and transferable skills.

Desired Skills and Experience:

• Knowledge and experience supporting higher education, career counseling, and/or recruitment.

• Experience with current organizational software: Salesforce, Teams, Zoom, Monday.com, Excel, etc.
• Ability to work with and advance engagement with employer partners, labor unions and staff and to collaborate effectively in labor/management settings
• Proven record of working collaboratively to meet performance goals
• Bilingual skills preferred

Required Items:

• Successful completion of background check is required
• Valid Washington State Driver’s License and access to a reliable insured vehicle
• COVID-19 complete vaccination, shot documentation required or proof of meeting state or federal law, including medical disability under the American with Disabilities Act (ADA) guidelines, for not vaccinating

Educational Requirements:

• Associate’s degree and at least two (2) years’ experience required, or equivalent lived experience related to job skills and duties.
• Bachelor’s degree (or equivalent demonstrated experience)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 25 pounds at times
• Must be able to access and navigate the TF’s facilities, partner organizations, and classroom locations

Work Environment: Hybrid

This position provides services primarily in Washington State remotely and in person. Training Fund educational operations include limited program work in Oregon and Alaska. The position requires various “in-person” involvement with apprentices, employers, instructors, and community partners at multiple locations; other portions of this role will be split between telework work and the Training Fund office. This position will require travel on an as-needed basis and during some non-traditional hours (early mornings, later evenings, and occasional weekends) to meet with participants and attend meetings at locations such as hospitals, schools, public places (community buildings, event venues, etc.), and partner organization sites. Note: COVID restrictions may require a higher level of remote work.

Compensation:

• Compensation Range: $23.70 per hour to $31.89 per hour- DOE
• Competitive compensation and benefit package, including retirement benefit with employer contribution, medical and dental insurance.
• 1.0 FTE, Exempt position

Other Benefits:

• Generous vacation and sick leave days
• Medical insurance paid in full for yourself and eligible dependents through Kaiser Permanente
• Dental insurance paid in full for yourself and eligible dependents through MetLife
• Disability and life Insurance through the Hartford Group
• LinkedIn learning membership
• Employee Assistance Program (EAP)
• 11 Annual Paid Holidays, 3 personal holidays and winter break (closed 12/24 – 12/31)
• Two volunteer days

May be eligible for the following incidental benefits:

• Gym/trainer membership stipend
• Work-related professional development reimbursement
• Internet stipend (full-time “telework” or “hybrid” staff who are not provided inter access through other means)
• Commute stipend (“Occasional” worksite designated positions only)

Please Apply:

We welcome candidates who:

• Demonstrate the skills, abilities, and experience needed for this role regardless of education and compensation history.
• Are inspired by our values of integrity, collaboration, innovation, equity, and outcome oriented.
• Are willing to grow in personal and professional learnings of social and racial justice.
• Demonstrate a commitment to improving outcomes for candidates for health care positions and incumbent health care workers furthering their careers.

Application Process

Please email the following documents to , using the job title as the Subject.

• Resume;
• Cover letter, addressing your relevant experience and why you are uniquely qualified for the role;
• References

Position will remain open until filled.

This position description is a guide to the critical duties and essential functions of this position. It is not an all-inclusive list of responsibilities, qualifications, physical demands or work environment conditions. Position descriptions and job responsibilities before and after hire are subject to revision to meet the changing needs of our labor/management partnership. This is an at-will, exempt, and variable work schedule and location position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The Training Fund is an equal opportunity employer. All employees and potential employees are entitled to be treated respectfully and without discrimination on the basis of race, creed, color, national origin, religion, sex, sexual orientation, gender expression and identity, age, political ideology, honorably discharged veteran or military status, or disability. Employees are protected from retaliation for complaining of discrimination, opposing discrimination, and cooperating in discrimination investigations.

The SEIU Healthcare 1199 NW Employer Training and Education Fund has a non-discriminatory policy and is an equal-opportunity employer.  Women, persons of color, bilingual/multilingual, and LGBTQ individuals are strongly encouraged to apply.  Reasonable accommodation may be made to enable individuals with differing abilities to perform the essential functions.

The Training Fund is a harassment free workplace.

Title:  EVS Instructor

Status: Per Diem

This position description is a guide to the critical duties and essential functions of the job, but is not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and subject to change to meet the needs of the Training Fund and funding requirements.

Job Title:  EVS Instructor                                                                                                                  

Reports to:  Sr Manager of Instruction                                                                                                     

Office Location: Renton, WA

Worksite Designation:   Hybrid

Live in the Puget Sound Region of the State of Washington with a reasonable commute to Renton, WA.  Approximately 60% of the work is in-person in various partner locations, 40% is telework from home, and 10% at office.  Must go to partner locations or come into the office on an as-needed basis.

Organizational Overview:

The SEIU Healthcare 1199NW Multi-Employer Training Fund (Training Fund) is a non-profit, labor/management partnership including eight major healthcare employers and the largest healthcare union in Washington State.  The Training Fund was formed in 2008 and is a statewide program that addresses the workforce needs of participating employers and supports the career, knowledge, and skill aspirations of SEIU Healthcare 1199NW members.  The Training Fund is the sponsor of the state-registered Health Care Apprenticeship Consortium (HCAC) and of the Virtual Healthcare Institute (VHI) serving a range of regional employers, unions, union members, and student candidates.

Position Overview:

Adult Education Instructor of Environmental Services to Incumbent Healthcare workers. Supports EVS workers by teaching core competencies and evaluating progress via assessments.

All instructors are required to participate in an Instructor training. Candidates will be evaluated on the full range of their lived and learned experience, professional background, volunteer experience, and direct and transferable skills.

Essential Job Functions:

Incumbent must have the skills, abilities and judgment to perform the following essential job duties and responsibilities, with or without reasonable accommodation:

• Ability to teach day/evenings (swing shift). This is a 24-hour EVS training program (three eight-hour days), for one or two trainings per month (additional trainings may be added);
• Ability to effectively teach curriculum via an online platform;
• Ability to travel for in-person instruction at local hospitals, or other designated locations, when possible or necessary (ability to meet facility/campus COVID-19 requirements);
• Effectively teach subject matter to a diverse group of adult students;
• Monitor and assess the progress of students;
• Work closely with Training Fund staff to address students’ needs;
• Assist in creating innovative solutions to improve the curriculum and the teaching/learning process;
• Other duties as required.

Required Skills/Abilities:

• Experience teaching/training adults;
• Experience with training and educating on EVS duties, preferably in a healthcare facility;
• 2+ years work experience in healthcare, or other demonstrated, documented equivalent experience, supervisory or lead experience;
• Excellent organizational, record keeping, and written and verbal communication skills
• Work effectively with individuals from academically, culturally and economically diverse backgrounds;
• Knowledge of proper infection control and blood borne pathogens precautions procedures
• Knowledge of proper usage of body mechanics related to lifting/moving heavy items;
• Proficiency with or the ability to quickly learn the organization’s databases, including, but not limited to Salesforce, Rouxbe, Monday.com, Canvas, Sharepoint, etc.;
• Attention to detail and ability to comprehend, retain, and apply specific policy information;
• Strong interpersonal and communication skills, written and verbal;
• Willingness to learn and established history of learning and advancing own professional skills;
• Flexibility regarding hours per week; weekend and/or early and late in the day activities is required;
• Willingness and flexibility to coordinate classes and provide instruction via online platform to multiple training sites with classes of varying sizes;
• Strong commitment to personal growth and development on issues of racial equity and diversity, and to advancing diversity, equity and inclusion health care workforce access;
• Excellent organizational skills and attention to detail;
• Excellent interpersonal, negotiation and conflict resolution skills;
• Excellent time management skills with a proven ability to meet deadlines;
• Strong analytical and problem-solving skills.

Desired Skills and Experience:

• Experience working with diverse students, English Language Learners and students with low computer technology skills;
• Working knowledge of adult education theory and best practices;
• Knowledge of healthcare equipment and cleaning chemicals;
• Use of related housekeeping equipment;
• Demonstrate knowledge of special procedural precautions necessary for isolation room cleaning (i.e. MRSA, TB, etc.);
• Knowledge of proper EVS Safety and Disaster and/or Emergency response procedures
• Bilingual skills preferred.

Required Items:

• Successful completion of background check is required;
• Valid Washington State Driver’s License and access to a reliable insured vehicle;
• Needs to live in or move to the State of Washington in assigned region;
• COVID-19 complete vaccination, shot documentation required or proof of meeting state or federal law, including medical disability under the American with Disabilities Act (ADA) guidelines, for not vaccinating; and,
• Candidates will be evaluated on their lived and learned experience, professional background, volunteer experience and direct and transferable skills.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to access and navigate the TF’s facilities, partner organizations, and classroom locations

Compensation:

• Compensation Range: $31.73 – $43.27, dependent on education and experience.
• Sick and safe leave accrual

Please Apply:

We welcome candidates who:

• Demonstrate the skills, abilities, and experience needed for this role regardless of education and compensation history.
• Are inspired by our values of integrity, collaboration, innovation, equity, and outcome oriented.
• Are willing to grow in personal and professional learnings of social and racial justice.
• Demonstrate a commitment to improving outcomes for candidates for health care positions and incumbent health care workers furthering their careers.

Application Process

Please email the following documents to , using the job title as the Subject.

• Resume;
• Cover letter, addressing your relevant experience and why you are uniquely qualified for the role;
• 3 references.

Position will remain open until filled.

 

This position description is a guide to the critical duties and essential functions of this position. It is not an all-inclusive list of responsibilities, qualifications, physical demands or work environment conditions. Position descriptions and job responsibilities before and after hire are subject to revision to meet the changing needs of our labor/management partnership. This is an at-will and variable work schedule and location position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The Training Fund is an equal opportunity employer. All employees and potential employees are entitled to be treated respectfully and without discrimination on the basis of race, creed, color, national origin, religion, sex, sexual orientation, gender expression and identity, age, political ideology, honorably discharged veteran or military status, or disability. Employees are protected from retaliation for complaining about discrimination, opposing discrimination, and cooperating in discrimination investigations. The Training Fund is a harassment-free workplace.

This position description is a guide to the critical duties and essential functions of the job, but is not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and subject to change to meet the needs of the Training Fund and funding requirements. Position descriptions are reviewed and revised to meet the changing needs of the labor/management partnership.

Job Title:  Executive Assistant                                                                                                                  

Reports to:  Executive Director                                                                                                     

Supervises, if applicable (position(s):  Administrative Assistant

Worksite Designation:   Occasional

Organizational Overview:

The SEIU Healthcare 1199NW Multi-Employer Training Fund (Training Fund) is a non-profit, labor/management partnership including eight major healthcare employers and the largest healthcare union in Washington State.  The Training Fund was formed in 2008 and is a statewide program that addresses the workforce needs of participating employers and supports the career, knowledge, and skill aspirations of SEIU Healthcare 1199NW members.  The Training Fund is the sponsor of the state-registered Health Care Apprenticeship Consortium (HCAC) and of the Virtual Healthcare Institute (VHI) serving a range of regional employers, unions, union members, and student candidates.

Position Overview:

The Executive Assistant (EA) is a highly responsible position.  The EA provides administrative and secretarial services to relieve the Executive Director (ED) of daily administrative details so they can concentrate on the significant aspects of their position.  The EA works primarily with the Executive Director.  However, they also provide scheduling and travel support for the Deputy Director (DD).  The Executive Assistant provides the necessary leadership skills to work effectively with management, staff, members, unions, employers, and board trustees.  

The work involves applying knowledge of the executive’s work objectives and viewpoints and representing the executive within the delegated scope of authority.  Ensures optimal time management for the assigned executive by overseeing email, schedule, calendar, travel arrangements, meeting support, and answering/prioritizing communications/correspondence.  The EA offers administrative support to the Leadership Team (LT) and other staff as delegated by the ED. The EA is also the backup for the Administrative Assistant.  Although responsible for assisting a key executive, this position does not have independent executive authority.  

The EA will be exposed to sensitive information and must maintain strict confidence.  

This position requires a high degree of personal initiative, flexibility, and personal judgment in all assignments, strong communication and interpersonal skills, the ability to organize and prioritize tasks to ensure smooth workflow, excellent work standards, and an active interest in providing excellent customer care.  Be able to prioritize and shift as needs evolve, with minimal supervision.   

The Executive Assistant will be able to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle various activities.  Duties are performed to promote a team concept and reflect the Training Fund’s mission, vision, and values.  Fundamental to this position is the ability to address and solve customer service requests in a friendly and professional manner. 

The position requires considerable knowledge of the Training Fund, policies, and practices in making routine administrative decisions and handling non-routine situations.  The EA may function in a  “lead” role about ongoing work or special project- or team-oriented assignments.  They may be responsible for office coordination and/or oversight of lower-level administrative/clerical employees.  Work involves the development of moderately complex spreadsheets, presentations, or graphic materials.  They will also need to be comfortable learning and working in Salesforce.   

This position and others in the Training Fund promote equity in recruitment and retention into all Training Fund programs and safe operations of all Training Fund activities.     

 Location:

Mostly remote but occasionally as needed in the office or other locations such as offsite conference rooms or partner locations for some key events and meetings required for in-person participation.  

Essential Job Functions:

Incumbent must have the skills, abilities and judgment to perform the following essential job duties and responsibilities, with or without reasonable accommodation:

• The position requires an above-average ability to adjust to rapid changes and understand the Training Fund’s technical aspects. 
• Proactively review and assist in managing the ED’s email.  
• Track (including prioritization) action items, assignments, and delegations from the ED to other staff in Monday.com, Outlook, or a similar program.  
• Coordinate, or as necessary, prepare and submit various documents or presentations and 
• Draft, edit, and proofread outgoing correspondence and reports. 
• Provide information regarding action items, the ED’s daily time management, and overall scheduling in stand-up meetings with ED and DD. 
• Manage the ED and DD’s calendar, appointments, and schedule following priorities the Executive Director sets; handle all matters relative to the Director’s meetings; prepare agendas, prepare and circulate handouts; monitor invitation acceptance; and arrange space.  
• Ensure the ED and DD’s schedules are balanced, prioritizing the needs of direct reports, other team members, the board of directors, and external partners.  
• Ensures the Director’s schedule is followed and respected.
• Coordinate the ED and DD’s travel.  Maintain calendar and conduct pre-travel needs assessments, book travel, and accommodations, manage conference registrations and additional events/meetings, and troubleshoot problems to facilitate smooth trips.
• Manage all aspects of ED’s reimbursements, expenses, and reconciliation.
• Coordinate all Leadership Team meetings, including in-person events, training, virtual meetings, and team-building experiences.  
• Proactively coordinating and planning for virtual and in-person events and meetings, including attending meetings, taking and preparing notes/minutes; attendee management, materials preparation, room set-up, and issue resolution; managing vendors; securing quotes; tracking deliverables; tracking attendance, and ensuring each meeting runs smoothly.  
• Assist the ED in managing the Board of Trustees meetings, including scheduling and adhering to bylaws such as advance distribution of materials in electronic/paper format before meetings.
• Maintain discretion and confidentiality in relationships with all sensitive matters.
• Organize, produce, and maintain departmental phone lists and rosters, including emergency contact lists used by the Directors.
• Manage office space and relationships with office landlords, liaising between the Training Fund and building staff for maintenance and conference room reservations.
• Maintain policies and procedures related to office management.
• Support Human Resources with the Organization Chart or hiring support as needed, such as editing and formatting job descriptions, online distribution through job boards, receiving applications, scheduling interviews, and follow-up communication with candidates as requested.
• As requested, support the Leadership Team with scheduling, travel arrangements, special projects, and administrative tasks.
• Use Salesforce to input or retrieve data.
• Assist the Executive Director with implementing emerging benefits and programs as assigned.
• Provide backup support for benefits administration and the Administrative Assistant.
• Prepares member benefit paperwork for pilot or complex programs, as assigned.
• Oversee staff events such as potlucks, staff appreciation events, and holiday parties.
• Assist with special projects, staff training and other general office tasks as needed or assigned.

Required Skills/Abilities:

• 5+ years of Executive Assistant experience supporting C-Suite executives with calendar and email.  This experience in a nonprofit or union environment is a plus.
• Advanced-level Microsoft Sharepoint, Outlook, Word, Excel, and PowerPoint proficiency.
• Comfortable learning new technologies.  Experience using Monday.com, Onboard, Salesforce, or equivalent apps is a plus.
• Expert-level business writing skills and the ability to draft written communications
• Proven ability to handle confidential information with discretion, recognize possible sensitive issues, and act accordingly.
• Adaptable to competing demands, anticipate internal organization issues, propose solutions, and maintain focus with frequent interruptions work in a fast-paced environment.
• Demonstrate the highest customer/client service and response level, including tact, sound judgment, and prioritization skills.
• Demonstrated strong organizational skills that reflect the ability to seamlessly perform, improve processes, and prioritize multiple tasks with meticulous attention to detail.
• Strong interpersonal skills and the ability to build relationships with partners, including staff, board members, consultants, and external partners.
• Proven record of positive, collaborative contributions to meet performance goals.
• Highly resourceful team player with the ability to also be extremely effective independently.
• Ability to work effectively with a diverse member population, including non-native English speakers.
• Excellent phone and email etiquette.
• Committed to working in a labor/management environment.
• Strong Commitment to personal growth and development on issues of racial equity and diversity, and to advancing diversity, equity and inclusion health care workforce access
• Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent interpersonal, negotiation and conflict resolution skills
• Excellent time management skills with a proven ability meet deadlines
• Strong analytical and problem-solving skills
• Ability to work with integrity, credibility, professionalism and confidentiality
• Experience working with diverse populations and addressing participants’ unique needs
• Ability to follow privacy policies and respect for confidential information
• Incumbent must have skills, abilities and judgment to perform the following essential job duties and responsibilities, with or without reasonable accommodation
• Candidates will be evaluated on their lived and learned experience, professional background, volunteer experience and direct and transferable skills.

Preferred Skills and Experience:

• Bachelor’s Degree in nonprofit management, business administration or related field

• Experience with current organizational software: Salesforce, SharePoint, MS Teams, Onboard and Monday.com
• Experience in a union or labor/management environment or an understanding of unions and ability to work in labor/management settings
• Knowledge of the healthcare sector

Desired Skills and Experience:

• Ability to work with and advance engagement with employer partners, labor unions and staff and to collaborate effectively in labor/management settings
• Proven record of working collaboratively to meet performance goals
• Bilingual skills preferred

Required Items:

• Successful completion of background check is required
• Valid Washington State Driver’s License and access to a reliable insured vehicle
• COVID-19 complete vaccination, shot documentation required or proof of meeting state or federal law, including medical disability under the American with Disabilities Act (ADA) guidelines, for not vaccinating

Educational Requirements:

·       Undergraduate Degree or equivalent experience (minimum of 5+ years of complex EA experience supporting C-Suite executives with calendar and email)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to access and navigate the TF’s facilities, partner organizations, and classroom locations

Work Environment: Occasional

Compensation:

• Compensation Range: $73,416-$102,535
• Competitive compensation and benefit package, including retirement benefit with employer contribution, medical and dental insurance.
• 1.0 FTE, Exempt position

Please Apply:

We welcome candidates who:

• Demonstrate the skills, abilities, and experience needed for this role regardless of education and compensation history.
• Are inspired by our values of integrity, collaboration, innovation, equity, and outcome oriented.
• Are willing to grow in personal and professional learnings of social and racial justice.
• Demonstrate a commitment to improving outcomes for candidates for health care positions and incumbent health care workers furthering their careers.

Application Process

Please email your resume to , using the job title as the Subject. 

Position will remain open until filled.

 

 

This position description is a guide to the critical duties and essential functions of this position. It is not an all-inclusive list of responsibilities, qualifications, physical demands or work environment conditions. Position descriptions and job responsibilities before and after hire are subject to revision to meet the changing needs of our labor/management partnership. This is an at-will, exempt, and variable work schedule and location position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The Training Fund is an equal opportunity employer. All employees and potential employees are entitled to be treated respectfully and without discrimination on the basis of race, creed, color, national origin, religion, sex, sexual orientation, gender expression and identity, age, political ideology, honorably discharged veteran or military status, or disability. Employees are protected from retaliation for complaining of discrimination, opposing discrimination, and cooperating in discrimination investigations.

 

The SEIU Healthcare 1199 NW Employer Training and Education Fund has a non-discriminatory policy and is an equal-opportunity employer.  Women, persons of color, bilingual/multilingual, and LGBTQ individuals are strongly encouraged to apply.  Reasonable accommodation may be made to enable individuals with differing abilities to perform the essential functions.

 

The Training Fund is a harassment free workplace.

 

 

This position description is a guide to the critical duties and essential functions of the job, but is not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and subject to change to meet the needs of the Training Fund and funding requirements.

Job Title:  Healthcare Foundation Navigator                                                                                                                

Reports to:  Senior Manager of Programs                                                                                                   

Office Location: Renton, WA

Worksite Designation:   Hybrid

The position is defined as a hybrid position: Live in the Puget Sound Region of the State of Washington with a reasonable commute to Renton, WA.  Approximately 60% of the work is in-person in various partner locations, 40% is telework from home, and 10% at office.  Must go to partner locations or come into the office on an as-needed basis.

Organizational Overview:

The SEIU Healthcare 1199NW Multi-Employer Training Fund (Training Fund) is a non-profit, labor/management partnership including eight major healthcare employers and the largest healthcare union in Washington State.  The Training Fund was formed in 2008 and is a statewide program that addresses the workforce needs of participating employers and supports the career, knowledge, and skill aspirations of SEIU Healthcare 1199NW members.  The Training Fund is the sponsor of the state-registered Health Care Apprenticeship Consortium (HCAC) and of the Virtual Healthcare Institute (VHI) serving a range of regional employers, unions, union members, and student candidates.

Position Overview:

The Healthcare Foundation Navigator is responsible for the coordination and implementation of a variety of Training Fund (TF) and Health Care Apprenticeship Consortium (HCAC) Apprenticeship and additional healthcare education/workforce development programs and services to members in the Greater Seattle Region along with other regions as assigned. Work is performed under the general supervision of the Senior Manager of Programs to provide community resources and guidance to eligible healthcare workers, adhere to Training Fund benefit administration processes, and facilitate outreach and projects in relation to the assigned region. Healthcare Foundation Navigator in collaboration with the internal team works to build lasting partnerships with our members, the union, employers and community partners. Candidates will be evaluated on the full range of their lived and learned experience, professional background, volunteer experience, and direct and transferable skills.

Essential Job Functions:

Incumbent must have the skills, abilities and judgment to perform the following essential job duties and responsibilities, with or without reasonable accommodation:

• Facilitate (instruct) IHAP cohorts alongside other instructors/content experts.
• Provide programmatic support for IHAP.
• Supports the retention of working adult students in education programs from initial enrollment in IHAP to job placement/apprenticeship, assisting to remove barriers to member success, including completing referrals and the coordination of services.
• Coordinates and executes programs, benefits, and services over a specific geographic area and/or with specifically assigned groups.
• Connect regularly with members to assess needs and eligible supportive services.
• In collaboration with the Outreach Team, facilitate outreach events and field work for the assigned geographic region.
• In collaboration with the Education Services Lead, connects members to services provided through the Training Fund (including tutoring English language learning and basic skills) and Community resources.
• In conjunction with the administration team, assures the accuracy and completeness of data collected for the program, including data pertaining to eligibility, employer utilization and student outcomes.
• In collaboration with other Training Fund staff and teams, collects and reviews data for monthly and annual program reports.
• Build partnership in the community to be able to provide external referrals and coordinated services for member support and retention; this includes resources connected with childcare, housing resources, transportation etc.
• Coordinates with Training Fund staff assigned to deliver programs targeted for members in the region and/or with specifically assigned groups.
• Coordinate and administrate the IHAP and ACET program operations to include program scheduling, ordering/delivery of program materials and equipment, student enrollment, support service coordination, tours, safety, and other curriculum and administrative tasks related to high quality program delivery.
• Provides retention services for IHAP, NAC and other foundational programs (i.e. case management).
• Ability to assess, critique, create, and edit resumes and cover letters, with working knowledge of various types of resumes.
• High attention to detail, strong organizational and prioritization skills, and the ability to meet deadlines and coordinate multiple activities required.
• Demonstrated understanding of local communities, labor market, local industries, and employers, Work Source system, social service and education institutions in partnership with the Regional Career Navigators.
• Ability to provide coaching, support and advocacy for individuals seeking employment and training opportunities to advance their career growth.
• Ability to critically assess situations and tactfully handle challenging situations.

Additional Job Functions:

• May be required to make presentations to members, partners, or other audiences.
• May participate as a member of a team that analyzes program performance, member experiences, and recommends procedures and new systems to improve efficiency and outcomes.

Required Skills/Abilities:

• Strong Commitment to personal growth and development on issues of racial equity and diversity, and to advancing diversity, equity and inclusion health care workforce access
• Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent interpersonal, negotiation and conflict resolution skills
• Excellent time management skills with a proven ability meet deadlines
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software
• Proficiency with or the ability to quickly learn the organization’s databases, including, but not limited to Salesforce, Rouxbe, Financial Edge, Monday.com, Canvas, Sharepoint, etc.
• Ability to work with integrity, credibility, professionalism and confidentiality
• Experience working with diverse populations and addressing participants’ unique needs
• Ability to follow privacy policies and respect for confidential information
• Incumbent must have skills, abilities and judgment to perform the following essential job duties and responsibilities, with or without reasonable accommodation
• Minimum of three (3) years of experience in adult education/training or workforce development field.
• Knowledge and experience with case management and community outreach support
• Must be self-motivated, a self-starter and have strong skills in multitasking.
• Excellent interpersonal skills, face-to-face, telephone and email interactions.
• Personable, friendly, and customer service-oriented.
• Demonstrated success working independently and on a team to meet performance goals.
• A commitment to working with diverse members, staff and employer partners who have a variety of work and communication styles.
• Ability to connect with and motivate potential members to engage in education and training programs, by helping provide support service resources.
• Knowledge of underrepresented populations in higher education.
• Experience managing an active case load.

Desired Skills and Experience:

• Ability to work with and advance engagement with employer partners, labor unions and staff and to collaborate effectively in labor/management settings
• Proven record of working collaboratively to meet performance goals
• Bilingual skills preferred

Required Items:

• Successful completion of background check is required
• Needs to live in or move to the State of Washington in assigned region.
• COVID-19 complete vaccination, shot documentation required or proof of meeting state or federal law, including medical disability under the American with Disabilities Act (ADA) guidelines, for not vaccinating
• Candidates will be evaluated on their lived and learned experience, professional background, volunteer experience and direct and transferable skills.

Educational Requirements:

• Associates Degree and 3 plus years’ experience preferably in adult education, social services, healthcare or related field, or equivalent lived experience and/or professional related to job skills and duties.
• Bachelors (or equivalent demonstrated experience) preferred.
• Intermediate skills in Microsoft Excel, Word and Outlook required.
• Experience with case management databases (preferred).

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to access and navigate the TF’s facilities, partner organizations, and classroom locations

Compensation:

• Compensation Range: $64,881.36-$75,458.80
• Competitive compensation and benefit package, including retirement benefit with employer contribution, medical and dental insurance.
• FTE, non-exempt position

Other Benefits:

• Generous vacation and sick leave days
• Medical insurance paid in full for yourself and family through Kaiser Permanente
• Dental insurance paid in full for yourself and family through MetLife
• Disability and life Insurance through the Hartford Group
• LinkedIn learning membership
• Employee Assistance Program (EAP)
• 11 annual paid holidays
• 3 personal holidays
• Closed for winter break (12/26 – 12/31)
• Two volunteer days

May be eligible for the following incidental benefits:

• Gym/trainer membership stipend
• Work-related professional development reimbursement
• Internet stipend (full-time “telework” or “hybrid” staff who are not provided inter access through other means)
• Commute stipend (“Occasional” worksite designated positions only)

Please Apply:

We welcome candidates who:

• Demonstrate the skills, abilities, and experience needed for this role regardless of education and compensation history.
• Are inspired by our values of integrity, collaboration, innovation, equity, and outcome oriented.
• Are willing to grow in personal and professional learnings of social and racial justice.
• Demonstrate a commitment to improving outcomes for candidates for health care positions and incumbent health care workers furthering their careers.

Application Process

Please email your resume to , using the job title as the Subject. 

Position will remain open until filled.

 

This position description is a guide to the critical duties and essential functions of this position. It is not an all-inclusive list of responsibilities, qualifications, physical demands or work environment conditions. Position descriptions and job responsibilities before and after hire are subject to revision to meet the changing needs of our labor/management partnership. This is an at-will, exempt, and variable work schedule and location position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The Training Fund is an equal opportunity employer. All employees and potential employees are entitled to be treated respectfully and without discrimination on the basis of race, creed, color, national origin, religion, sex, sexual orientation, gender expression and identity, age, political ideology, honorably discharged veteran or military status, or disability. Employees are protected from retaliation for complaining about discrimination, opposing discrimination, and cooperating in discrimination investigations. The Training Fund is a harassment-free workplace.

Title:  Intake Coordinator and Resource Specialist

Status: Full Time (Hourly)

This position description is a guide to the critical duties and essential functions of the job, but is not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and subject to change to meet the needs of the Training Fund and funding requirements.

Job Title:  Intake Coordinator and Resource Specialist                                                                                                                

Reports to:  Navigation Services Lead                                                                                                    

Office Location: Renton, WA

Worksite Designation:   Hybrid

Live in the Puget Sound Region of the State of Washington with a reasonable commute to Renton, WA.  Approximately 60% of the work is in-person in various partner locations, 40% is telework from home, and 10% at office.  Must go to partner locations or come into the office on an as-needed basis.

Organizational Overview:

The SEIU Healthcare 1199NW Multi-Employer Training Fund (Training Fund) is a non-profit, labor/management partnership including eight major healthcare employers and the largest healthcare union in Washington State.  The Training Fund was formed in 2008 and is a statewide program that addresses the workforce needs of participating employers and supports the career, knowledge, and skill aspirations of SEIU Healthcare 1199NW members.  The Training Fund is the sponsor of the state-registered Health Care Apprenticeship Consortium (HCAC) and of the Virtual Healthcare Institute (VHI) serving a range of regional employers, unions, union members, and student candidates.

Position Overview:

The Intake Coordinator and Resource Specialist (ICRS) is responsible for the coordination and delivery of a variety of Training Fund (TF) and Health Care Apprenticeship Consortium (HCAC), and additional healthcare education/workforce development programs and services to members and participants. Work is performed under the general supervision of the Navigation Services Lead to provide coordination and support services to eligible healthcare workers, while adhering to Training Fund benefit administration processes. The Intake Coordinator and Resource Specialist works across teams to facilitate member processes and referrals to support our members with their educational and career goals. This position develops a keen knowledge of Training Fund and apprenticeship programs, benefits, and services. Candidates will be evaluated on the full range of their lived and learned experience, professional background, volunteer experience, and direct and transferable skills.

Essential Job Functions:

Applicant must have the skills, abilities and judgment to perform the following essential job duties and responsibilities, with or without reasonable accommodation:

• Follows Training Fund policy and procedures regarding eligibility and coordinates Training Fund benefits and services to eligible members.
• Outreach field work promoting awareness and engagement with members and other key stakeholders about Training Fund programs, benefits, and opportunities through targeted and broad-based outreach opportunities.
• Reviews application materials, informs members of their rights and responsibilities in regards to member benefits, programs and services, receiving funding, and maintains member confidentiality.
• Enrollment of participants to connect members with Training Fund services and programs, including conducting Benefit Review Meetings with members and support with the Tuition Assistance Process and accessing other Training Fund services and programs.
• Provides initial assessment of participants to determine abilities, interests, needs, and barriers.
• Refers members and participants to Regional Education Navigator, when appropriate, with a warm hand off for in depth member education and career navigation services, such as career counseling, career planning and college navigation, as well as, assisting with developing career goals and identifying other programmatic services and/or resources.
• Reviews member requests for completeness and accuracy. Follow up on requests requiring additional member information to complete requests and in addition member follow-ups for outcomes, support, and referrals.
• Ensure all required documentation is received and provide timely communication with members, participants, and Training Fund staff.
• Responsible for member required documents being uploaded to database for member eligibility post member engagement meetings and follow-ups.
• Updating database with education plan, grades, tutor matching, reviewing, processing and approving requests through assigned stages- vouchers, reimbursements, and other program services.
• Connects with members at their worksite or other public spaces as needed to assess support needs at hours that fit the members’ schedules, within reason.
• Enters member data into organizational database, as it relates to program services. In conjunction with the administration team, assures the accuracy and completeness of data collected for navigation services, including data pertaining to eligibility, selection, and employer utilization for organizational compliance.
• In collaboration, perform regular quality checks for data entry, collects and reviews data for monthly and annual program reports.
• Maintain accuracy of the standard operating procedure; maintains resource knowledge to provide appropriate referrals to members.
• Participate in developing and maintaining procedures and processes connected with intake coordination and navigation under the guidance of the Navigation Services Lead.
• Take an active approach to problem solving and process improvement for program performance and improves efficiency and outcomes.
• Establish work priorities in a highly organized manner while maintaining flexibility in scheduling and adhering to quality requirements, deadlines and deliverables.
• Coordinates with Training Fund staff assigned to other programmatic areas to deliver programs and services, including assisting with the recruitment of eligible members and participants.
• Acts as an organizational representative in all situations, setting a strong example for other staff regarding professionalism, work expectations, and organizational commitment.
• Provide back-up coverage for team members, as needed.
• Performs other tasks and responsibilities as assigned by Navigation Services Lead.

Required Skills/Abilities:

• Proficiency with use of technology and data entry systems to regularly communicate, document and track member information.
• Ability to connect with and motivate potential members and participants to engage in education and training programs at health system and/or other public spaces as needed at hours that fit incumbent healthcare professional schedules, within reason.
• Ability to independently exercise a high level of judgment, especially in organizationally complex settings.
• Proven record of working collaboratively to meet performance goals.
• Experience working with diverse populations and addressing their unique needs.
• Flexibility regarding hours; some weekend and/or early/late hours will be occasionally required.
• Ensures compliance with proper documenting practices.
• Excellent time management, organizational, and record keeping skills. Discipline in personal time management, self-motivation, accountability and responsibility.
• Ability to follow privacy policies (like the Health Insurance portability and Accountability Act (HIPAA), the Family Educational Rights and Privacy Act (FERPA) etc.) and respect confidential information.
• Ability to work with high-performance, dynamic, collaborative, constructive peer groups
• Willingness to learn; demonstrating an established history of learning and advancing own professional skills
• Personal qualities of integrity, credibility, and a commitment to (and passion for) working in a mission-driven organization
• Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent interpersonal, negotiation and conflict resolution skills
• Excellent time management skills with a proven ability meet deadlines
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software
• Proficiency with or the ability to quickly learn the organization’s databases, including, but not limited to Salesforce, Rouxbe, Financial Edge, Monday.com, Canvas, Sharepoint, etc.
• Ability to work with integrity, credibility, professionalism and confidentiality

Desired Skills and Experience:

• Minimum of three 3 years of experience in adult education/training or workforce development.
• Bilingual skills and intercultural communication aptitude strongly desired.
• Knowledge and experience supporting working adults enrolled in higher education, career counseling and/or case management practices
• Knowledge of college placement, advising, registration and enrollment processes.
• Knowledge and experience with healthcare training programs throughout the Washington State college system, including familiarity with necessary prerequisite courses.
• Experience in a union or labor management environment or an understanding of unions and ability to work in labor/management settings.
• Experience with current organizational software: Salesforce, Teams, Zoom, Acuity, et al.; experience in educational recordkeeping and documenting practices.
• Zoom meeting support experience and/or foundational IT support and training experience.
• Proven record of working collaboratively to meet performance goals

Required Items:

• Successful completion of background check is required
• Valid Washington State Driver’s License and access to a reliable insured vehicle
• Needs to live in or move to the State of Washington in assigned region.
• COVID-19 complete vaccination, shot documentation required or proof of meeting state or federal law, including medical disability under the American with Disabilities Act (ADA) guidelines, for not vaccinating
• Candidates will be evaluated on their lived and learned experience, professional background, volunteer experience and direct and transferable skills.

Educational Requirements:

• Associate’s degree or equivalent lived experience related to job skills and duties– with a proven effective track record– and three (3) plus years’ relevant experience required.
• Bachelor’s degree (or equivalent demonstrated experience) preferred

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to access and navigate the TF’s facilities, partner organizations, and classroom locations

Work Environment:   Hybrid

This position provides services primarily in Washington State remotely and in person. Training Fund educational operations include limited program work in Oregon and Alaska. The position requires various “in-person” involvement with apprentices, employers, instructors, and community partners at multiple locations; other portions of this role will be split between telework work and the Training Fund office. This position will require travel on an as-needed basis and during some non-traditional hours (early mornings, later evenings, and occasional weekends) to meet with participants and attend meetings at locations such as hospitals, schools, public places (community buildings, event venues, etc.), and partner organization sites. Note: COVID restrictions may require a higher level of remote work.

Compensation:

• Compensation Range: 27.22 – $36.93 per hour DOE
• Above average retirement package
• FTE, Hourly position

Other Benefits:

• Generous vacation and sick leave days
• Medical insurance paid in full for yourself and family through Kaiser Permanente
• Dental insurance paid in full for yourself and family through MetLife
• Disability and life Insurance through the Hartford Group
• LinkedIn learning membership
• Employee Assistance Program (EAP)
• 11 Annual Paid Holidays, 3 personal holidays and winter break (closed 12/24 – 12/31)
• Two volunteer days
• May be eligible for the following incidental benefits:
• Gym/trainer membership stipend
• Work-related professional development reimbursement
• Internet stipend (full-time “telework” or “hybrid” staff who are not provided inter access through other means)
• Commute stipend (“Occasional” worksite designated positions only)

Please Apply:

We welcome candidates who:

• Demonstrate the skills, abilities, and experience needed for this role regardless of education and compensation history.
• Are inspired by our values of integrity, collaboration, innovation, equity, and outcome oriented.
• Are willing to grow in personal and professional learnings of social and racial justice.
• Demonstrate a commitment to improving outcomes for candidates for health care positions and incumbent health care workers furthering their careers.

Application Process

Please email the following documents to , using the job title as the Subject.

• Resume;
• Cover letter, addressing your relevant experience and why you are uniquely qualified for the role;
• 3 references.

Position will remain open until filled.

 

This position description is a guide to the critical duties and essential functions of this position. It is not an all-inclusive list of responsibilities, qualifications, physical demands or work environment conditions. Position descriptions and job responsibilities before and after hire are subject to revision to meet the changing needs of our labor/management partnership. This is an at-will, exempt, and variable work schedule and location position.

The Training Fund is an equal opportunity employer. All employees and potential employees are entitled to be treated respectfully and without discrimination on the basis of race, creed, color, national origin, religion, sex, sexual orientation, gender expression and identity, age, political ideology, honorably discharged veteran or military status, or disability. Employees are protected from retaliation for complaining about discrimination, opposing discrimination, and cooperating in discrimination investigations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Training Fund is a harassment-free workplace.

As a Member Service Representative (MSR), you’ll be the first point of connection for healthcare workers seeking education and career support. This role blends customer service (answering questions, guiding members through benefits) with process-driven work (applications, data entry, eligibility checks).

If you’re process-oriented, thrive on helping others, and enjoy keeping processes moving smoothly, this is a chance to do meaningful, mission-driven work while supporting healthcare workers across Washington State!

What You’ll be Doing…

Provide thorough and timely customer service to members, including answering questions about Training Fund benefits and collaborating with educational navigators.

• Handle incoming calls and emails, directing inquiries as needed.
• Notify members of application status and follow up on missing documentation.
• Process a high volume of benefit requests (tuition assistance, professional development, etc.) with accuracy and compliance.
• Verify eligibility and document member records in the database.
• Enter and maintain accurate data in systems including Salesforce, Monday.com, Canvas, and SharePoint.

Here’s what your work and education history need to show as evidence that you’re the right candidate…

Required:

• 5+ years’ administrative support experience with proven organizational skills.
• Strong customer service skills, with the ability to work with diverse populations, including non-native English speakers.
• Experience with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to learn and work in multiple databases, Salesforce experience a plus.
• Excellent written/verbal communication and record-keeping skills.
• Ability to work independently, meet deadlines, and maintain focus with frequent interruptions.
• Strong teamwork and collaboration skills, with commitment to labor/management partnership.
• Demonstrated commitment and understanding of diversity, equity, and inclusion.

Preferred:

• Prior work in healthcare or healthcare-adjacent environments.
• Experience in unionized or labor/management collaborative settings.
• Bilingual skills strongly preferred.

Here’s the important details:

• Location: Renton, WA (Majority telework – must reside in the Puget Sound Region of the State of Washington with a reasonable commute to Renton, WA and be able to come into the office on an as-needed basis.)
• Pay: $22.75 – $28.18 per hour DOE/DOQ
• Schedule: Monday–Friday, 9:00 AM – 5:30 PM
• Status: Full-Time (Hourly), Non-Exempt
  Reports to: Lead Benefits Administrator
• Compliance: You must be able to pass a criminal background check and have a valid driver’s license and access to a reliable insured vehicle

Benefits:

• Medical and Dental: 100% coverage for employee and dependents (Kaiser Permanente & MetLife)
• Retirement: Above-average employer-funded plan
• Time Off: Generous PTO, 11 paid holidays, 3 personal days, 2 volunteer days, and winter break (12/24–12/31)
• Additional Perks:
• Disability and Life Insurance (Hartford Group)
• LinkedIn Learning subscription
• Employee Assistance Program (EAP)
• Potential eligibility for gym membership, internet/commute stipend, and professional development reimbursement

Application Process

Please email your resume to , using the job title as the Subject.  Position will remain open until filled.

About the organization:

The SEIU Healthcare 1199NW Multi-Employer Training Fund is a nonprofit labor/management partnership serving Washington State’s largest healthcare union and eight major employers. Since 2008, we’ve provided innovative education and career development programs that meet both employer workforce needs and union member goals. We sponsor the Health Care Apprenticeship Consortium (HCAC) and the Virtual Healthcare Institute (VHI), offering statewide impact and national recognition.

 

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